Be the key support for clients as a Payroll Client Manager with Insight Global. Drive operational excellence and ensure accurate payroll service delivery across your assigned client portfolio.

In this critical role, you will oversee payroll operations and maintain strong relationships with clients and internal teams. Your leadership and customer service skills will be crucial for managing escalations and ensuring high satisfaction levels. You will not process payroll hands-on but instead coordinate with experts to resolve issues swiftly and efficiently.

Key Responsibilities:
• Manage a portfolio of client accounts effectively
• Oversee payroll operations and service levels
• Resolve payroll-related issues and client escalations




• Collaborate with Payroll Analysts and Specialists
• Drive process improvements and operational documentation

Requirements:
• 2-3+ years managing complex payroll environments
• Solid understanding of payroll operations and legislation
• Proven client-facing experience and leadership
• Fluent in English and Spanish, with Portuguese a plus
• Advanced skills in Microsoft Excel and reporting tools

Utilize your expertise in managing payroll operations to ensure client success and satisfaction at Insight Global.
#J-18808-Ljbffr

📌 Payroll Client Manager at Insight Global (Ontario)
🏢 Insight Global
📍 Ontario