Lead retail operations at PetSmart, ensuring excellence in store performance and customer experience. Directly support associates and enhance overall store effectiveness in a dynamic environment.

As PetSmart's Retail Operations Lead, you will drive operational success by managing merchandising and inventory, ensuring high standards in customer service. This role requires leadership skills to guide sales associates and oversee daily store functions. Your commitment will create a positive shopping environment for pets and their owners.

Key Responsibilities:
• Support and train sales associates on product handling
• Execute merchandising strategies to optimize sales
• Manage inventory levels and conduct regular audits




• Operate POS systems for accurate cash transactions
• Maintain compliance with company Policies and Procedures

Requirements:
• 2+ years of retail supervisory experience required
• Full-time availability with flexibility for evenings and weekends
• Robust computer skills and customer-focused mindset
• Excellent verbal and written communication abilities
• Attention to detail in store layout maintenance

Become a vital part of PetSmart’s mission by ensuring a thriving environment for pets and customers alike.
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📌 Retail Operations Leader at PetSmart (Ontario)
🏢 PetSmart
📍 Ontario