Become a Personal Banking Associate with TD Canada Trust in Fergus, Ontario. Engage with customers, educate on banking solutions, and enhance service experiences in a supportive setting.

In this role, you will be part of the Personal & Commercial Banking department, where you'll build long-lasting customer relationships. Your focus will be on providing service transactions, digital education, and appropriately guiding clients to the best banking solutions. Strong communication and problem-solving skills will be crucial to succeed.

Key Responsibilities:
• Engage customers in daily banking advice and transactions
• Guide clients to the right internal contacts based on their needs
• Educate customers on mobile and online banking services




• Support staff with cash and non-cash transaction resolutions
• Recommend service improvements for enhanced customer experience

Requirements:
• High School diploma and 1+ years of experience
• Investment Funds Canada certification within 90 days
• Proficiency in MS Office and banking software
• Strong administration and organizational skills
• Excellent communication skills with a focus on customer experience

This role is ideal for those passionate about customer service and banking solutions.
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📌 Personal Banking Associate in Fergus (Ontario)
🏢 The Toronto-Dominion Bank (Canada)
📍 Ontario