Newrest is a global leader in catering and related services for the aviation sector. With a commitment to operational excellence, innovation, and customer satisfaction, we are looking for a Lancement Agent to join our team and support our airline catering operations.
Position Summary As a Lancement Agent , you will be responsible for coordinating and ensuring the accuracy of all information related to flights, billing, and client orders. You will act as a key link between the production departments and our airline clients to ensure seamless operations and exceptional service delivery.
Responsibilities: Manage billing for airlines customers
Input in WINREST the loading factors for each airlineaccording to clients requests
Check that the delivery notes are correctly filled in& make sure they are sent to the accounting department for processing in timely manner
Ensure that the flights are visible & registeredaccurately on the computer software
Consistently check, validate, and control the accuracy& conformity of the information you handle
Ensure the proper transmission of information aboutthe production plan and flight schedules of through the dedicated company computer software, WINREST




Input received orders into the computer system (ordersare received via email, fax, other IT communication tools ...)
Follow contractual procedure for each customer and thedaily turnover & the production projection for the various airlines departments
Coordinate & ensure transmission of all ordersmodifications or schedule modification to different departments
Ensure that checked flights are validated on a dailybasis & the day prior to the flight departure as well
Validate & Control that all adjustments arecompleted, communicate with all departments
Conduct daily transmission of documents required forthe operations: delivery note, track sheet, check sheet, instructions
Maintain constant business & commercial relationshipwith our clients
Provide the day prior to the flight departure all thelayout with the distribution plan and printed labels for each flight
Share the recent procedures and updated informationprovided by the airlines to the drivers and the different productiondepartments (bond, cutlery, food production, etc. )
Control the CID for Jazz airline operation incoordination with the Handling Teams, on a daily basis

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📌 Lancement Agent (Ontario)
🏢 Newrest
📍 Ontario