Department: Customer Service & Order Desk

We are looking for a reliable and organized Order Desk Representative to join our growing team.

This role is responsible for handling customer inquiries, processing orders, coordinating with the warehouse and delivery team, and ensuring accurate and timely order fulfillment.

Key Responsibilities

Answer customer phone calls, emails, and general inquiries

Process customer orders and maintain accurate customer information

Coordinate with the warehouse and delivery team

Follow up on order status and keep customers updated

Perform data entry and maintain accurate order records

Assist with light packing and order preparation when required

Provide professional and friendly customer service

Qualifications

Fluent in English with strong communication skills

Comfortable using computers and common office software

Customer Service, Order Desk, or related experience is preferred

Organized, detail-oriented,



and able to handle multiple tasks

Reliable and punctual

Able to work on-site on a long‑term basis

Legally authorized to work in Canada

What We Offer

Competitive compensation based on experience

Employee benefits

Training and career growth opportunities

Friendly and supportive team environment

Long‑term employment opportunities

Work Schedule
Monday to Friday: 8:30 AM – 5:00 PM

Lunch Break: 30 minutes

Compensation: Negotiable based on experience

Equal Opportunity Employer
Prime Floor Distribution is proud to be an equal prospect employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees.

We appreciate the interest of all applicants; however, only those selected for an interview will be contacted.

#J-18808-Ljbffr

📌 Order Desk (Alberta)
🏢 Prime Floor
📍 Alberta