Transitional Support Counsellor Full Time Permanent - 35 hours per week
Purpose of the Position The Transitional Support Counsellor will provide housing, legal and transitional support, information and referrals to women who have experienced abuse or homelessness
Responsibilities Assisting women to develop safety and transitional plans
Supporting women to find safe and affordable housing
Maintaining a current understanding of information and options regarding housing, legal (criminal and family law) and transitional issues
Advocating with a variety of systems to address the housing, legal and social needs of individual clients including employment, financial, education, health and immigration
Assisting clients with applications for Housing Across Dufferin, Homelessness Prevention Program, Market Rental Units, Coordinated Access Transitional Housing (CATH) and Housing Allowances
Maintaining a liaison with appropriate agencies, organizations and committees dealing with housing, legal and transitional issues
Participating with the Shelter and Outreach Services team in the planning and organization of services by: Developing and maintaining current resources on housing, legal and transitional information
Acting as a resource to staff regarding housing and legal issues
Completing client information records, reporting and statistical information according to agency requirements
Assessing the effectiveness of services based on client feedback and evaluation
Conducting relevant evaluation and research and recommending and implementing changes as appropriate
Participating in team meetings
Maintaining an understanding of Dufferin resources and Coordinated Access.
Providing suggestions that will improve efficiency, working conditions or procedures to Coordinated Access Table (CAT)
Working on community advocacy projects by: Maintaining a current understanding of how patriarchy and oppression perpetuate violence against women
Participating in agency and sector based social justice awareness initiatives
Building partnerships in the community aimed at ending violence against women by developing protocols, policies and procedures that promote equality, consistent responses and accountability
Providing occasional presentations to professional and community groups
Providing support,



options and referrals to community, legal and social service resources
Committing to the agency’s core values of: Compassion, Integrity, Equity and Social Responsibility
Adhering to FTP policies and procedures and compliance with required legislative and regulatory requirements such as OHSA, AODA, etc.
Demonstrating initiative and a dedicated commitment to Diversity, Equity, Inclusion, and Belonging, showcasing a proactive approach to continuous learning and active participation in fostering an inclusive work environment
Performing other duties or responsibilities as negotiated or assigned
Qualifications and Core Competencies Post-Secondary education in Social Services or a related field with some experience in the same or similar setting
Eligible for registration with OCSWSSW
Knowledge of issues of violence against women and children, including the intersection with mental health and addictions
Communication and report writing skills
Organizational skills and the ability to prioritize
Interpersonal and conflict resolution skills
Ability to calmly assess security and risk situations and respond appropriately following required policies and procedures
Must be able to utilize listening skills, empathy and interpersonal skills when dealing with clients
Maintain a current understanding of feminist philosophy
Maintain appropriate professional boundaries
Works from an ARAO/Intersectionality lens
Employment Requirements Vulnerable Sector Police Clearance Certificate and maintaining clearance requirements during course of employment
Valid driver’s license and insurance to allow for client transport
CPR and First Aid Certification
Physical / Mental Effort Based on the work schedule/flow the frequency of the following tasks will vary according to need:
Changing priorities and workflow to accommodate needs of others, and imposed deadlines
Working with individuals in crisis situations




Working under pressure to meet imposed deadlines while performing daily duties
Using interpersonal skills, empathy and acute listening skills
Using good problem solving and crisis management skills
Attending Second Stage Houses
Working Conditions Shared office workplace
Second Stage Houses
Busy environment with many interruptions
Many activities occurring in community settings
Rural and urban driving conditions in all seasons
Hours of Work 35 hours per week
Salary Range $47,193.00 - $58,982.00
The successful candidate will join a compassionate, caring and forward-thinking family of professionals.
Our steadfast feminist and family-first approach guides the work we do. We are committed to ensuring that FTP continues to boast strong staff retention and satisfaction through consistent collaboration, communication, skills and culture development opportunities throughout our organization.
Our commitment to our internal agency values of compassion, respect, inclusion, continuous learning and integrity is unwavering, and we are striving to create a culture rooted in inclusiveness. We are committed to unlearning biases and working towards undoing systemic racism and oppression towards, Black, Indigenous, People of Color, 2SLGBTQ+ and all marginalized identities.
We are focused on innovation and enhancement of our services for our clients; we are equally focused on creating a workplace that works with our staff. We are deeply proud of the culture we have developed, and the staff who continue to help us shape it. We’d love to have you join us!
Family Transition Place is committed to equity, diversity, and inclusion in all aspects of employment. We encourage applications from all qualified individuals, including those with diverse backgrounds and those with disabilities. Accommodation is available upon request for candidates taking part in all aspects of the selection process.
Family Transition Place is dedicated to achieving a workplace that reflects the diversity of the community it serves and welcomes applications from all qualified candidates. We thank all applicants, however, only candidates selected for an interview will be contacted.
AI will not be used to filter candidates

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📌 Transitional Support Counsellor (Ontario)
🏢 Family Transition Place
📍 Ontario