Les membres de notre équipe sont au cœur de tout ce que nous faisons. Chez Cencora, nous sommes unis dans notre responsabilité de créer des avenirs plus sains, et chaque personne ici est essentielle pour que nous puissions atteindre cet objectif. Si vous souhaitez faire la différence au cœur de la santé, rejoignez notre entreprise innovante et aidez-nous à améliorer la vie des personnes et des animaux partout dans le monde. Postulez dès qu10aujourd99hui!
Job Details This role is in support of Cencora’s patient and provider support and pharma commercialization services in Canada marketed through our Innomar Strategies business. This job profile description is a standardized, non-contractual reference description and global reference tool provided for organizational consistency and talent architecture purposes across Cencora. It does not alter actual job duties, responsibilities, reporting lines, working conditions, grading, compensation, or other essential terms and conditions of employment. Actual duties and responsibilities may vary based on business needs, local requirements, and operational practices. Where a team member's role is governed by an employment agreement, local terms and conditions, prior job description or collective bargaining agreement, those documents shall prevail in case of any inconsistency. Mandatory local laws shall also prevail.
Responsibilities Reviews patient files, treatment history, provider inputs, and supporting documentation to confirm readiness for case action and next-step processing.
Executes established clinical and operational procedures to support patient enrollment, therapy coordination, case progression, and access to prescribed treatment.
Audits case activity, follow-up actions, and documentation quality to identify discrepancies, delays, and process gaps affecting service delivery.
Evaluates therapy access barriers, coverage issues, and coordination risks to determine timely escalation and resolution needs.
Interprets program protocols, product guidance, and operational requirements to provide clear direction to patients, providers, and internal teams.
Stabilizes the patient journey by coordinating with healthcare providers, pharmacies, clinics, and support teams to reduce disruption in therapy access or administration.
Upholds adverse event reporting, documentation controls, and communication standards in line with clinical, quality, and regulatory expectations.
Education A Diploma in health care or a related field, with a preference for Bachelor03s degree Licensed Nurse (RN or RPN/LPN) with active registration from the College of Nurses in the province of employment is required.
Knowledge & Skills Knowledge in clinical operations, care coordination, and case management processes.
Knowledge in patient support program workflows and therapy access pathways.
Knowledge in clinical documentation, record maintenance, and audit requirements.
Knowledge in treatment protocols, therapy administration support, and patient education practices.
Knowledge in reimbursement navigation, coverage processes, and funding support activities.
Knowledge in adverse event reporting, quality controls, and compliance standards.
Work Experience Ability to interpret clinical, operational, and reimbursement-related information accurately.
Ability to evaluate case status, service risks, and barriers to therapy access.
Ability to validate documentation and maintain accurate case records.
Ability to coordinate across patients, providers, pharmacies, clinics, and internal teams.
Ability to communicate complex care and program information clearly and professionally.
Ability to stabilize case progression through timely follow-up, escalation, and issue resolution.
Ability to audit case activities and identify gaps in process execution or documentation quality.
Ability to uphold confidentiality, quality expectations, and regulatory requirements in daily work.
Nous offrons une rémunération, des avantages et des ressources qui favorisent une culture hautement inclusive et soutiennent la capacité des membres de notre équipe à vivre avec un objectif chaque jour. En plus des offres traditionnelles telles que les soins médicaux, dentaires et de la vue, nous fournissons également une gamme complète d'avantages qui se concentrent sur les aspects physiques, émotionnels, financiers et sociaux du bien-être. Cela comprend le soutien aux familles qui travaillent, qui peut inclure la prise en charge des personnes dependantes, l'aide e0 l'adoption, la couverture de l'infertilit e9, le soutien e0 la constitution d'une famille, les solutions de sant e9 comportementale, le cong e9 parental rémun e9 et le cong e9 rémun e9 pour les aidants. Pour encourager votre d e9veloppement personnel, nous offrons e9galement une vari e9t e9 de programmes de formation, des ressources de d e9veloppement professionnel et des oportunit e9s de participer e0 des programmes de mentorat, e0 des groupes de ressources pour les employ e9s, e0 des activit e9s de b e9n e9volat et bien plus encore.
Temps Plein .
Cencora s'engage e0 offrir l' e9galit e9 des chances en mati e8re d'emploi sans distinction de race, de couleur, de religion, de sexe, d'orientation sexuelle, d'identit e9 sexuelle, d'information g e9n e9tique, d'origine nationale, d' e2ge, de handicap, de statut de v e9taran ou d'appartenance e0 toute autre classe prot e9e par la loi f e9dérale, nationale ou locale. Le succ e8s continu de l'entreprise d e9pend de l'utilisation compl e8te et efficace de personnes qualifi e9es. Par conséquent, le harc e8lement est interdit et toutes les questions liées au recrutement, e0 la formation, e0 la r e9mun e9ration, aux avantages, aux promotions et aux transferts respectent les principes d' e9galit e9 des chances et sont non discriminatoires. Cencora s'engage e0 fournir des am e9nagements raisonnables aux personnes handicap e9es au cours du processus d'embauche, conform e9ment aux exigences l e9gales.
Si vous souhaitez demander un am e9nagement dans le cadre de votre recherche d'emploi, veuillez appeler le (phone hidden) ou envoyer un courriel e0
[email protected]. Nous d e9terminerons les am e9nagements e0 apporter en fonction de chaque demande. Les messages et les courriels concernant autre chose que des demandes d'adaptation ne seront pas retourn e9s. Cencora s'engage e0 mettre en place des pratiques d'emploi e9quitables et accessibles. Sur demande, Cencora am e9nera les personnes handicap e9es pendant le processus de recrutement, d' e9valuation et d'embauche, et pendant l'emploi.
Salary Range* $55,002 CAD - 109,901 CAD
This posting is intended to fill an existing vacancy for our Infirmi e8re gestionnaire de cas role. Affiliated Companies: Affiliated Companies: Innomar Strategies
Cencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them. We7re a purpose-driven organization, where all of our team members around the world are united in our responsibility to create healthier futures. We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health.
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📌 Infirmière gestionnaire de cas (Manitoba)
🏢 MWI Buying Group
📍 Manitoba