Elevate your career as a Client Service Manager within the Trade Finance Operations team at CIBC in Toronto. Provide exceptional support to clients with a focus on international trade finance products.

As a Client Service Manager, you will play a pivotal role in delivering outstanding client service for documentary collections, export, import, and standby letter of credit products. Your primary responsibility will be to respond to client inquiries efficiently and resolve service issues promptly. By collaborating closely with the Financial Institutions Group and Trade Finance Sales, you will ensure client needs are consistently met while identifying opportunities for product and service improvements.

Key Responsibilities:
• Act as client interface for Trade Finance requests




• Ensure timely delivery of client service requests
• Resolve client service issues with internal stakeholders
• Provide expert advice and consultative services
• Stay alert for current sales opportunities and refer them

Requirements:
• Experience in global trade finance practices
• Strong analytical and problem-solving skills
• Proven customer service excellence
• Ability to work collaboratively with teams
• Critical thinking and ownership mentality

Enhance client satisfaction and drive successful trade finance solutions as a key contributor at CIBC in Toronto.
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📌 Client Service Manager at CIBC (Ontario)
🏢 CIBC US
📍 Ontario