Join Roche as a Bilingual Field Service Implementation Representative in Québec. Support hospitals and labs with installations and ensure top-notch technical service delivery.

This role requires effective communication and problem-solving skills as you facilitate clinical solutions for clients. As part of an expert team, you will focus on installations, modifications, and customer satisfaction while minimizing service disruptions. Your bilingual capabilities will enhance collaborations across various teams.

Key Responsibilities:
• Install and configure clinical instrumentation and software
• Provide timely, accurate troubleshooting and support
• Document service activities for smooth transitions




• Communicate with national and regional teams regularly
• Perform preventative maintenance and assist with repairs

Requirements:
• DEC in electronic technology or related field
• 5+ years of relevant field service experience
• Proficient in English and French
• Solid knowledge of IT systems and infrastructure
• Valid driver's license and ability to travel 95%

Utilize your problem-solving skills and technical knowledge to deliver exceptional service excellence with Roche.
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📌 Bilingual Field Service Representative at Roche (Quebec City)
🏢 F. Hoffmann-La Roche
📍 Quebec City