We are seeking a dynamic and detail-oriented professional to oversee the end-to-end management of customer orders, from quotation and sourcing through production, quality control, and final shipment. This role serves as a key link between customers, overseas factories, suppliers, and internal teams, ensuring products are delivered on time, within budget, and to the required quality standards .

Key Responsibilities

Manage RFIs, RFPs, RFQs, quotations, pricing, and POs from initial customer inquiry through final shipment, ensuring accurate costs, specifications, and timelines.

Partner with factories and vendors on product sourcing, cost analysis, pricing negotiations, and cost-effective solutions that meet customer requirements and target margins.

Manage the full order cycle , confirming product specifications, quantities, pricing, production requirements, and delivery schedules while maintaining accurate documentation.

Monitor production, sampling, quality, testing, inspections, social compliance, and packaging/labeling requirements , proactively resolving risks and corrective actions.

Coordinate single and consolidated shipments , including bookings, shipping notices, waybills, invoicing, and import documentation, ensuring timely and accurate delivery.





Analyze customer and internal sales data to identify opportunities, support product positioning, and develop strategies to grow assigned accounts while controlling costs.

Act as the key liaison between customers, factories, vendors, QA, logistics, and internal teams , providing timely updates and independently resolving complex operational and pricing issues.

Build and maintain strong customer and overseas vendor relationships while supporting continuous improvement, product development, and business growth.

3 to 5 years of relevant experience

Proficiency with computer applications (Excel, Word, Outlook)

Fluency in French

Fluency in English to communicate with suppliers in Asia and customers outside Quebec

Knowledge of Mandarin, an asset

Self-motivated and able to work independently

Solid organizational skills and initiative

Demonstrated ability to manage multiple tasks simultaneously

Ability to handle fluctuating workloads and work effectively under pressure

Ability to effectively mentor and guide junior staff

Strong communication skills and the ability to facilitate change initiatives

📌 Senior Import Coordinator (Quebec City)
🏢 Danson Decor
📍 Quebec City