Drive innovation as the GCD of Performance and CRM at Monks. This senior role leads high-impact digital strategies, automation integration, and creative excellence across diverse client campaigns.

As the GCD for Performance and CRM at Monks, you will spearhead a transformation-centered approach, overseeing a global team dedicated to producing thousands of performance-driven assets annually. Your expertise in performance marketing and CRM systems will empower a culture of responsible automation while maintaining artistry standards. This position demands robust leadership in change management to modernize operations and enhance digital marketing efforts.

Key Responsibilities:
• Enforce narrative and visual standards across channels




• Lead structural transformations in program management
• Foster a culture of innovation through AI integration
• Maintain high artistry standards in all outputs
• Drive client trust as a strategic growth partner

Requirements:
• 12+ years in senior agency leadership
• Expertise in performance marketing and CRM
• Strong technical literacy with AI and DCO
• Exceptional design and narrative structure skills
• Leadership presence for effective change management

Elevate digital campaigns through innovative CRM strategies and automation at Monks.
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📌 GCD - Digital Performance and CRM Lead (Ontario)
🏢 Monks group
📍 Ontario