Elevate customer interactions as a Customer Experience Specialist at Quince in Toronto. Engage with customers across various channels, ensuring every interaction reflects our brand's commitment to quality and care.

In this vital role, you will manage the complete customer experience, providing exceptional service through chat, email, phone, and social media. Your empathetic approach and product expertise will build trust and loyalty. Quince seeks individuals with a passion for problem-solving who can maintain high standards of service, even in busy situations.

Key Responsibilities:
• Own every customer interaction from start to finish
• Deliver brand-aligned service across multiple communication channels




• Resolve customer issues with empathy and efficiency
• Use technology to enhance customer engagement and service quality
• Share feedback on recurring questions to improve processes

Requirements:
• High School diploma or GED
• Minimum 2 years of customer service experience
• Ability to work hybrid with set weekend days
• Comfort with technology and contemporary tools
• Strong communication and product knowledge skills

Drive customer loyalty through exceptional care in the heart of Quince's Toronto operations.
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📌 Customer Experience Specialist at Quince (Ontario)
🏢 Applied Labs
📍 Ontario