The Senior Director/ Head of Credit Analysis & Adjudication reports directly to the CEO and occasionally to the Board of Directors.

The Senior Director/ Head of Credit Analysis & Adjudication is responsible for managing the retail and commercial lending activities of the Bank as per policies and guidelines and supervise any loan-related legal procedures and asset soundness.

The objective of the Department is to drive asset quality and reduce financial risks of the Bank by providing analytical expertise and providing risk-based expertise on lending activities.

Key Responsibilities & Accountabilities

Ensure all retail and commercial lending activities including credit approval are in compliance with all sound business practice, credit risks, legislation, regulations, policies and guidelines

Review and approve residential mortgage loans for which CEO has delegated authority

Review and recommend credit decisions for CEO, Executive Loan Committee, and Board of Directors for retail and commercial loan cases requiring approval

Manage and control the retail and commercial lending activities and collection activities of the Bank

Monitor and control the nature and composition of the Bank's loan portfolio

Ensure delinquency control systems are in place and perform legal procedures (including litigations) and management of impaired loans

Supervise and manage the Bank’s operations related to asset soundness to maintain proper loan loss allowances

Recommend credit risk management planning and procedures

Recommend changes to the loan policies and guidelines of the Bank

Provide leadership to the department, ensuring that the team members have the requisite skills, knowledge, and competencies to deliver an effective department function of credit analysis and adjudication

Foster a cohesive team, focused on customer service, collaboration and promote a positive work environment

Develop and implement procedures where issues are identified, risk assessed and tracked to remediation with detailed action plans,



and timelines for successful resolution

Comply with or operate in accordance with applicable laws, regulations, and prescribed practices relating to its banking business activities in all jurisdictions in which the Bank operates

Develop and implement procedures where issues are identified, risk assessed and tracked to remediation with detailed action plans, and timelines for successful resolution

Ensure a sound compliance culture and mindset – through effective training and communication to ensure employee engagement and awareness.

Job Requirements
Education Requirements
Bachelor’s degree in accounting, finance or other related field required; MBA, is considered an asset

Work Experience Requirements
15+ years of senior experience in credit-related position in the financial service industry, ideally leading an enterprise credit and lending function

Experience with industry best practices and skilled standards in Canada

Proven ability to implement strategies for effecting change, enterprise thinking, and the ability to effective gain buy-in to large scale enterprise implementation of programs

Superior interpersonal and leadership skills, oral and written communication and ability to anticipate and guide the impact of legislative/regulatory changes on the Bank

People Management Experience Requirements
At least 5 year(s)

Knowledge & Skills

Planning and Organizing

Risk, compliance and audit mindset

Canadian laws and regulations

Local market knowledge

Knowledge of Policy Development processes

Specialized subject matter expertise and knowledge

Adaptability & Flexibility

Learning mindset (Continuous learning)

Collaboration & Teamwork

Effective interactive communication

Initiative

Innovativeness

Execution skills

Presentation skills

Conceptual thinking

Conflict Management

Result orientation

Strategic orientation

Developing others

Impact and influence

Team leadership

Organizational awareness

Relationship Building

MS Office, ERP Software, Job related software

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📌 Senior Director/ Head of Credit Analysis & Adjudication (Ontario)
🏢 Shinhan Bank Canada
📍 Ontario