Data Center Technician L2

Job Overview
The Data Center Technician L2 is a hands-on role supporting the build-out and ongoing operation of a high-performance, enterprise-scale data center environment.

This position provides a strong foundation in data center operations, beginning with participation in the deployment and infrastructure build phase, where you will assist with hardware installation, structured cabling, and system bring-up. As the environment transitions into steady-state operations, you will continue to support day-to-day activities focused on maintaining reliability, performance, and operational consistency.

You will work closely with senior technicians, engineers, and site leadership to execute operational tasks, respond to incidents, and maintain high standards of quality and safety. This role is well-suited for technicians looking to expand their technical skillset and grow within a fast-paced, production-critical workplace.

You will collaborate with cross-functional teams, making clear and professional communication in English (written and verbal) essential for success in this role.

This role offers continuity across both deployment and operational phases, providing valuable experience and a clear path for technical growth within a critical infrastructure program.

Key Responsibilities

Support rack & stack, hardware installation, and structured cabling during deployment phase

Assist with system provisioning, configuration, and validation activities

Perform Layer 1 troubleshooting and assist with Layer 2/3 diagnostics as needed





Monitor and respond to hardware and infrastructure issues through ticketing systems

Maintain accurate asset tracking and inventory records using ITSM/DCIM tools

Follow Standard Operating Procedures (SOPs), safety, and security protocols

Participate in change management processes, including maintenance and production activities

Support the transition from deployment to steady-state operations

Collaborate with team members to ensure timely and high-quality task execution

Participate in on-call rotation supporting 24x7 operations

Required Skills

Strong English communication skills (written and verbal) are required for coordination with cross-functional teams

Hands‑on experience with data center hardware installation and structured cabling

Basic understanding of networking concepts and hardware (switches, routers, cabling)

Familiarity with network device CLI (Cisco, Arista, Juniper, Dell)

Experience working within structured operational processes (SOPs, ticketing systems)

Familiarity with ITSM/DCIM tools (ServiceNow, Jira, or similar)

Strong attention to detail and organizational skills





Ability to follow technical documentation and procedures accurately

Strong communication and teamwork skills

Ability to multitask and adapt in a fast‑paced environment

Willingness to learn new technologies, systems, and processes

Physical & Operational Requirements:

Ability to lift and move up to 50 lbs

Comfortable working on feet for extended periods

Ability to respond to on-call incidents within defined timelines

Reliable transportation to work location

Ability to operate material handling equipment (certification preferred)

Required Experience

2–3 years of experience in data center operations or similar technical environments

Experience with rack & stack and structured cabling

Experience provisioning or re-provisioning systems (USB, PXE, or network-based methods)

Basic experience configuring network devices (IP addressing, initial setup)

Familiarity with Linux operating systems (preferred)

Working knowledge of server hardware (Dell, HPE, Supermicro, or similar)

Understanding of networking fundamentals (DNS, DHCP, Layer 2/3 concepts)

Experience working with ticketing systems (Jira preferred)

Basic understanding of data center best practices (redundancy, cabling, power awareness)

Exposure to electrical, HVAC, and infrastructure systems (preferred)

Preferred Certifications:

CompTIA Server+, Network+, or equivalent

ITIL Foundation

CCNA or similar entry‑level networking certification

#J-18808-Ljbffr

📌 Data Center Technician (Quebec City)
🏢 Taleo
📍 Quebec City