As an Account Manager, Independent Retail, you will sell toys, collectibles, party goods and Halloween products to independent and specialty retailers across Canada. You will sell primarily to the purchasing decision-makers at these stores. This role is 75% account management and 25% new business development. You will be assigned an existing book of independent retail accounts, supported by company-supplied prospect lists and warm leads. Selling is done mostly by Zoom, phone and email, with face-to-face meetings at toy shows. This is a new position created through company expansion, reporting to the Chief Operating Officer. The base salary is $70,000 – $75,000 CAD, plus commissions and bonuses.

COMPENSATION & BENEFITS

$70,000 – $75,000 CAD base salary, depending on experience, plus commissions and bonuses

Year 1 OTE: approximately $80,000 – $85,000 CAD

Year 2 OTE: approximately $90,000 – $95,000 CAD

Uncapped commission, paid quarterly

Annual company-performance bonus, uncapped

Health benefit allowance

Laptop provided

15 vacation days, 5 sick days and 5 personal days per year

Employee recognition, gifts and rewards program

Hybrid work arrangement

Mileage reimbursement for client visits

THE COMPANY & CULTURE
Our client was founded in 1971 and is a privately held partnership in a scale-up phase, growing revenue 75–100% per year. Headquartered in Toronto (Scarborough), Ontario, with approximately 30 employees, they are a wholesale distributor of toys, collectibles, party goods and Halloween products, holding exclusive Canadian distribution rights for a number of leading toy and collectibles brands. In the past year they have grown from one product category to four. They sell to big box, national, regional, independent and e-commerce retailers. Clients include Walmart, Amazon, Canadian Tire, Party City, Loblaws, Staples, Shoppers Drug Mart, Rexall, Mastermind and Indigo.

The company describes its culture as entrepreneurial and community-based, with a hands-off leadership style and a strong emphasis on accountability and follow-through. Annual employee turnover is under 10% and average tenure is 5–10 years.

OFFICE LOCATION & SALES TERRITORY

Head Office: Toronto (Scarborough), Ontario

Work arrangement: Hybrid — 2 to 3 days per week in office preferred, with flexibility for the right candidate. The first 3 weeks are in office for training.

Sales territory: Assigned independent and specialty retail accounts across Canada

Day-to-day selling is conducted by Zoom, phone and email; in-person buyer meetings take place at toy shows and occasional client visits

Overnight travel: Less than 5% — approximately once per year





Hours: Monday to Friday, 40 hours per week. No evening or weekend client calls required.

EXPERIENCE, BACKGROUND & EDUCATION REQUIREMENTS

0–10 years of sales or account management experience; recent graduates are encouraged to apply

B2B experience selling consumer products to retailers is preferred — backgrounds in consumer packaged goods, toys, collectibles, giftware, housewares, party or seasonal products are relevant

Industry experience is not required — our client will train the right candidate

Experience working with independent or specialty retailers is an asset

Solid verbal and written communication skills are required

Genuine interest in toys, collectibles or consumer products

Education is not a requirement

French/English bilingualism is an asset, not a requirement

Driver’s licence is not required

TECHNICAL SKILLS

Microsoft Excel — Intermediate

Microsoft PowerPoint — Intermediate

Microsoft Word — Intermediate

Google Drive / Docs — Intermediate

Zoom / online presentations — Basic

ERP and CRM systems — training provided

Comfort using AI tools for research and presentation preparation is an asset

THE PRODUCT / SERVICE / SOLUTION

Toys and games

Collectibles

Party goods

Halloween costumes, accessories and décor

Outdoor and pool products (new line launching in 2027)

PROSPECTIVE CUSTOMERS / INDUSTRY FOCUS / DECISION MAKER(S)

Independent and specialty retail stores selling toys, collectibles, party and seasonal products

Retailers located across Canada

Primary decision-makers: purchasing decision-makers at independent retail stores

Typically two people influence each purchasing decision

SALES CYCLE / ORDER VALUE / ACCOUNT SIZE

Ideal order value for independent and specialty retailers is approximately $2,000

Sales cycles for independent retail orders are typically 1–4 weeks

On average, 3 calls or meetings lead to a first order

Business is seasonal, built around spring and fall programs; approximately 60% of annual sales take place in Q3 and Q4

COMPETITIVE ADVANTAGES

Depth of product offering across four categories, including exclusive Canadian distribution rights for leading brands

Fast order acknowledgement and order turnaround





Online ordering platform giving retailers access to their account history, order status and product information

Experienced management team with long-standing industry knowledge

TYPICAL DAY & DUTIES

60% Account Management

20% Recent Business Development

20% Administrative Duties

On a typical day you will contact independent retail accounts by Zoom, phone and email to introduce new and trending products, prepare quotes, and follow up on orders and opportunities. You will look for ways to grow each account across all four product categories, help customers order through the company's online ordering platform, maintain accurate records in the CRM and ERP, and work with the internal marketing and operations teams. New hires can focus fully on their existing accounts for roughly the first 6 months while learning the business, before adding new business development.

LEADS

An assigned book of existing independent retail accounts that already know the company

50% of new business prospects come from company-supplied lists

25% of current business prospects are warm leads supplied by the company

25% of new business prospects are self-generated

New business focuses on opening new independent and specialty retailers and adding new product categories to existing accounts

OVERNIGHT TRAVEL

Less than 5% — approximately once per year

Travel is for toy and trade shows and occasional buyer visits

SUPPORT & TRAINING

3–4 weeks of semi-structured sales training, including job shadowing, joint sales calls and mentoring

Ongoing product training, including spring and fall line reviews run by the marketing team

ERP and CRM training provided

First 3 weeks are in office for onboarding

You will be actively selling within 3–4 weeks of your start date

WHY YOU SHOULD APPLY

Start with an assigned book of established independent retail accounts — you are not starting from zero

Company growing 75–100% per year, with new product categories and exclusive brands being added

Uncapped commission plus an annual company bonus; the top performer on the team earns approximately $120,000

Hybrid work, mostly Zoom-based selling, and no vehicle required

Career path into larger national accounts, team leadership, or other departments such as marketing and logistics

Low turnover and long average tenure — under 10% annual turnover and 5–10 years average tenure

Just Sales Jobs and our clients are equal opportunity employers. We do not discriminate. All candidates are evaluated solely on performance merit and organizational fit.

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📌 Account Manager, Independent Retail – Toys, Collectibles & Party Goods (Ontario)
🏢 Just Sales Jobs
📍 Ontario