Under the general direction of the Manager, Surveillance, this position is responsible for overseeing surveillance operations at the site level on a shift basis. Provides input on performance evaluations. Assists with the implementation all new surveillance operations initiatives. Ensures adherence to the Companys policies and procedures, motivates and leads by example and supports Excellent Canadians learning environment while establishing a safe and welcoming work environment for all team members.

Key Accountabilities

Provides leadership and direction to the surveillance operation at the site level on a shift basis; provides input for team member performance objectives and evaluations

Assists with the implementation of surveillance operation strategic plans

Schedules and supervises team members; verifies timesheets; assigns shift work assignments

Monitors, documents and reports violations, large cash and cash equivalent transactions, excluded and self-excluded guests, and unauthorized access

Maintains logs; updates records; stores records securely for evidence purposes

Monitors, documents and reports on the condition of surveillance facilities and equipment; maintains a preventative maintenance schedule

Dispatches security as required

Reviews special investigation results or requests as directed; provides reporting

Liaises and communicates effectively with all appropriate operational departments





Develops and cultivates strong working relationships with all stakeholders: guests, ownership and team members

Ensures compliance with licensing laws, health and safety and other statutory regulations

Manages other initiatives as required

Education and Qualifications

Post Secondary education in criminology or suitable combination of education and experience an asset

Minimum 5 years of surveillance and/or security experience; minimum 2 years supervisory experience; gaming experience preferred

Responsible Liquor Service Certification where required

Ability to exceed internal and external customer expectations through timely, effective and service oriented communication

Computer literacy in MS Office

Ability to successfully obtain a Gaming License

Work Environment Considerations

Regular office environment, non-traditional work hours may be required in certain circumstances, some travel may be required

Minimum Rate (CAD $) | Minimum Salary (CAD $)
54000
Job Rate (CAD $) | Midpoint Salary (CAD $)
71500
Maximum Rate (CAD $) | Maximum Salary (CAD $)
89000 Existing Vacancy: Yes

Job Info

Job Identification 9056

Locations 555 Rexdale Boulevard, Toronto, ON, M9W 5L2, CA

Minimum Rate (CAD $) | Minimum Salary (CAD $) 54,000.00

Job Rate (CAD $) | Midpoint Salary (CAD $) 71,500.00

Maximum Rate (CAD $) | Maximum Salary (CAD $) 89,000.00

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📌 Shft Mgr, Surveillance-GCT (Ontario)
🏢 Great Canadian
📍 Ontario