08 Oct
|
Boldr Impact
|
Ontario
08 Oct
Boldr Impact
Ontario
A LITTLE BIT ABOUT Boldr
Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
We are a global team, united by our desire to connect diverse people with common values for boldr impact.
LET’S START WITH OUR VALUES
Meaningful connections start with AUTHENTICITY
We do our best work by being CURIOUS
We grow by remaining DYNAMIC
Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE
At the heart of great partnerships we’ll always find EMPATHY
WHAT IS YOUR ROLE
As a Senior Accounts Receivable Specialist your responsibilities and duties include processing customer payments and applying cash accurately across multiple channels to keep our accounts receivable records current. In this position, you will be the subject matter expert in cash application workflows and payment matching in our ERP system. Your meticulous attention to detail and strong analytical skills will be critical to maintaining data integrity and supporting timely month-end closes during our period of hypergrowth. This is an excellent opportunity for someone who thrives on precision work and enjoys solving complex payment-matching problems.
WHY DO WE WANT YOU
We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.
WHAT WILL YOU DO
Payment Processing & Cash Application
Process customer payments received through multiple channels (ACH, wire transfer, credit card, check) with high accuracy and timeliness
Apply cash to open invoices in the ERP system, matching payments to appropriate customer accounts and invoices
Apply cash to open invoices in the ERP system, matching payments to appropriate customer accounts and invoices
Research and resolve payment discrepancies,
partial payments, overpayments, and unapplied cash within defined timeframes
Investigate payment exceptions and work with banking partners to resolve payment processing issues
Coordinate with customers to clarify payment intent when payment references are unclear or incomplete
Maintain detailed documentation of all payment applications and exception handling in the ERP system
Dispute & Adjustment Management
Research and resolve billing disputes related to payment application or account discrepancies
Process credit memos, manual adjustments, and refunds in the ERP system with proper authorization and documentation
Investigate root causes of common payment and application errors
Provide recommendations to reduce payment discrepancies and improve first-time accuracy
Reporting & Analysis
Prepare daily and weekly cash application reports
Generate exception reports identifying unapplied cash and unmatched payments
Analyze payment application trends and metrics to identify process improvements
Provide ad-hoc analysis on aging, payment patterns, and account status as requested by management
Support cash forecasting efforts by providing accurate cash application data
ERP System & Process Management
Serve as a power user of the ERP system for the cash application module
Identify system configurations and process optimization opportunities to improve efficiency
Support implementation of cash application automation tools and collection platforms
Participate in training and process improvement initiatives
WHAT WE’LL LIKE ABOUT YOU
YOU ARE…
Curious and authentic, just like us! #beboldr
An analytical and critical thinker,
with an eye for even the most minute of details
Passionate about client satisfaction.
Proactive and self-motivated
Strongly interested in learning new ideas, processes, and unique requirements. On top of that, you’re willing to share your skills and talents with the team.
Able to handle and prioritize multiple tasks and meet deadlines.
Highly self-motivated and can work with minimal supervision.
Able to maintain confidentiality and exercise extreme discretion.
Honest and Trustworthy.
Able to adapt to change and learn quickly.
You are able to work onsite full time
You are able to adapt to schedule changes (Primary schedule follows US business hour, but schedule may change depending on operational needs)
YOU HAVE…
Bachelor's degree in Accounting, Finance, Business Administration, or related field
3+ years of experience in accounts receivable, collections, or related finance role within
a SaaS company, preferably a fast growth tech company
Strong understanding of AR processes including cash application, collections, and
dispute resolution
Excellent verbal and written communication skills with the ability to interact professionally
with customers at all levels
Experience with ERP systems (Workday, NetSuite, SAP, or similar)
Proficiency in Microsoft Excel including pivot tables, VLOOKUP, and data analysis
Demonstrated ability to manage high-volume workload while maintaining accuracy and
attention to detail
Robust problem-solving skills with a customer-service mindset
Ability to work independently and collaboratively in a fast-paced environment
Experience in B2B
Experience in a SaaS or technology company environment
Experience with collection automation platforms (Tesorio, HighRadius, or similar)
Familiarity with credit risk assessment and credit management processes
Experience working in a high-growth or hypergrowth company
Bilingual capabilities are a plus
#J-18808-Ljbffr
📌 Accounts Receivable Specialist (Ontario)
🏢 Boldr Impact
📍 Ontario