Customer Service Manager at RB Global (Saskatchewan)

Customer Service Manager at RB Global (Saskatchewan)

08 Oct
|
RB Global
|
Saskatchewan

08 Oct

RB Global

Saskatchewan

Lead the Customer Service team at RB Global, ensuring exceptional auction experiences through effective management and communication. This role involves overseeing operational processes on sale days and providing top-tier customer assistance.

In the position of Customer Service Manager, you will play a vital role in maintaining operational excellence at RB Global. Your previous customer service and supervisory experience will be instrumental in guiding your team and enhancing service levels. Possessing robust communication and problem-solving skills is essential for handling customer inquiries and ensuring smooth auction administration.

Key Responsibilities:
• Oversee auction administration and staffing on sale days
• Monitor costs and shrinkage to maximize profitability




• Train team members on customer service best practices
• Process DMV transfer documents and sales tax collection
• Manage customer inquiries and escalate issues as needed

Requirements:
• 2 years of customer service experience
• 1 year in a supervisory role
• Strong computer skills and data entry accuracy
• Knowledge of DMV regulations for vehicle sales
• Proven leadership and communication abilities

Become a key player in enhancing customer service and auction success at RB Global.
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📌 Customer Service Manager at RB Global (Saskatchewan)
🏢 RB Global
📍 Saskatchewan

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