Durée de l'emploi: Temporaire Langue de travail: Français Heures de travail: 40 hours per week Education: Expérience: Education No degree, certificate or diploma Work setting Hotel, motel, resort Tasks Investigate complaints and claims Register arriving guests and assign rooms Resolve complaints and claims Process group arrivals and departures Take, cancel and change room reservations Provide information on hotel facilities and services Provide general information about points of interest in the area Process guests' departures, calculate charges and receive payments Balance cash and complete balance sheets, cash reports and related forms Maintain an inventory of vacancies, reservations and room assignments Follow emergency and safety procedures Answer telephone and relay telephone calls and messages Assist clients/guests with special needs Contact customers to deliver requested wakeup calls Provide customer service Professionalism in customer service Greet customers Computer and technology knowledge Monitoring and tracking software Area of specialization Hotel and catering industry Security and safety Criminal record check Reference required Work conditions and physical capabilities Standing for extended periods Personal suitability Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Judgement Organized Reliability Accurate Efficiency Positive attitude Screening questions Are you available for shift or on-call work? Are you available to start on the date listed in the job posting? Do you have experience working in this field? Do you meet the language requirements listed in the job posting for the position (English or French)? Employment terms options Early morning Evening Shift Experience 2 years to less than 3 years Employment terms options Flexible schedule Morning Night On call Day Weekend Overtime required Financial benefits Night shift premium Support for newcomers and refugees Does not require Canadian work experience Support for youths Offers on-the-job training tailored to youth Supports for visible minorities Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)

📌 Hotel receptionist (Shawinigan)
🏢 HÔTELS MARINEAU
📍 Shawinigan