About Ratehub & The Role
WHO IS RATEHUB? We’re a company on a mission. We are a unique Canadian Fintech that is the one-stop shop for all financial needs of the consumer: Save, Spend, Borrow, Invest, and Protect. Every single team member — from Product & Engineering to Sales & Marketing, Finance, Operations, and everything in between — is obsessed with one thing: helping Canadians make better financial choices. And we’re pretty great at it, too. Via our digital application technology and our award-winning in-house brokerages, we help over 2M Canadians per month make a positive impact on their finances. We have many unique businesses: a mortgage brokerage, a life insurance brokerage, a home and auto insurance brokerage, a mortgage originations and servicing business, a Financial Services Marketplace, and a content business across Ratehub and MoneySense. 365 days a year, we deliver our users the best online mortgage experience, personalized credit card and loan options, and cheaper auto and home insurance policies than they typically get from their existing financial adviser.

Changing how people make financial choices isn’t easy, though. We know that achieving our mission is full of challenges — challenges that can be complex and often unexpected but that are always interesting, rewarding, and fun to solve as a team. This is where you come in. We are on the hunt for the right candidate to join us and help lead us forward to continued growth.

We’re looking for an experienced, strategic, and commercially minded Director of Marketing to lead our marketing function for a 12-month contract.

This is a senior leadership role with end-to-end accountability for Ratehub’s marketing function, spanning paid marketing, brand, content, PR, social, email, and cross-sell. You’ll set the strategy, priorities, and investment approach across these areas, while leading a multidisciplinary team and partnering closely with senior leadership and business unit leaders across Mortgages, Insurance, and Everyday Banking, as well as Product, Partnerships, Analytics, and Development.

The Director of Marketing will be accountable for building and executing an integrated marketing strategy that strengthens the Ratehub brand, drives qualified leads, supports profitable customer acquisition, increases customer lifetime value, and contributes directly to business growth.

This is a leadership role, but not a hands-off one. You’ll set the vision and strategic direction, establish priorities, allocate resources, develop the team, and hold the marketing organization accountable for results. At the same time, you’ll stay close to the work, directly manage and coach your team, and step in when needed to solve problems, make decisions, unblock progress, or drive high-priority initiatives forward. You’ll lead through your team and cross-functional partners, while being willing to roll up your sleeves when the business requires it.

Your Overall Accountabilities

Marketing Strategy & Growth: Own Ratehub’s integrated marketing strategy and translate company and business unit targets and priorities into measurable growth

Lead Generation & Revenue: Own marketing’s contribution to qualified lead generation across Mortgages, Insurance, and Everyday Banking, with clear targets for volume, quality, conversion, and commercial impact

Paid Marketing & Profitability: Own the strategic direction and commercial performance of Paid Marketing, with accountability for delivering qualified leads at a target ROAS that supports profitable growth

Content, Social & GEO: Lead an innovative content and social strategy that strengthens Ratehub’s authority and keeps the brand ahead of the rapidly evolving search and discovery landscape, including Generative Engine Optimization (GEO) and AI-powered search

Brand & PR: Build Ratehub’s brand, reputation, and authority as a trusted source of financial information, leading PR, communications, thought leadership, and brand initiatives

Customer Engagement & Cross-sell: Lead the strategy for Email/CRM, customer engagement, and cross-sell, including initiatives that support Ratehub’s membership mandate and connect customers with relevant products throughout their journeys

Partnerships & Distribution: Support business unit leaders in developing BU-specific affiliate and strategic partnerships, while directly owning firmwide partnerships and mortgage affiliate partnerships

Budget & Resource Allocation: Own the overall marketing budget and allocate investment across paid media, content, agencies, freelancers, partnerships, and other marketing initiatives based on business impact and strategic priorities

Team Leadership & Performance: Lead, coach, and develop a high-performing marketing team; set clear expectations, foster accountability, and ensure the organization is focused on its highest-impact opportunities

What That Looks Like

Own and execute Ratehub’s overall marketing strategy across brand, acquisition, engagement, retention, and cross-sell

Translate company and business unit objectives into clear marketing priorities, strategies, and measurable goals

Develop an integrated roadmap across owned, earned, and paid channels

Partner with business unit leaders to understand growth priorities, target audiences, and lead requirements, and translate these into effective marketing strategies





Establish and monitor KPIs for lead volume, quality, conversion, customer acquisition, and revenue

Identify opportunities to grow qualified traffic, leads, customers, and revenue across Ratehub’s core verticals

Foster a culture of testing, experimentation, and continuous optimization

Balance short-term performance with longer-term brand building and customer growth

Stay ahead of consumer, market, competitive, and industry trends, and translate them into actionable opportunities

Communicate marketing performance, opportunities, and challenges to senior leadership

Brand & Communications

Own Ratehub’s brand strategy, positioning, voice, and marketing narrative across channels and sub-brands

Set the PR and communications strategy, including proactive media relations, reactive commentary, thought leadership, and corporate storytelling

Build Ratehub’s profile and credibility as a trusted authority in Canadian personal finance and a one-stop shop for financial needs

Oversee major brand campaigns, launches, and integrated marketing initiatives

Ensure brand-building activity supports broader business and lead-generation objectives

Leverage Ratehub’s data, insights, and expertise to generate compelling stories and media coverage

Lead Content Marketing, Innovation & GEO

Provide strategic leadership and direction to the Content Marketing team, ensuring content supports both brand authority and business growth

Establish a forward-looking content strategy that positions Ratehub at the forefront of Generative Engine Optimization (GEO) and emerging AI-powered search and discovery

Ensure Ratehub’s content is optimized not only to rank in traditional search, but to be discovered, surfaced, and cited by generative AI platforms and answer engines

Encourage experimentation with new content formats, data, tools, expert-led content, and other approaches that strengthen Ratehub’s authority and visibility

Ensure the team leverages Ratehub’s proprietary expertise, data, and subject‑matter experts to create original, authoritative, and genuinely useful content

Establish clear measurement frameworks for content performance, including organic visibility, AI visibility, qualified traffic, lead generation, and contribution to business growth

Build robust collaboration between Content and the broader marketing organization so content supports PR, brand, social, email, partnerships, and paid acquisition

Email, CRM & Cross-sell

Own the strategy for Email/CRM as a key channel for customer engagement, conversion, retention, lead generation, and revenue

Develop lifecycle marketing strategies that move prospects and customers through the funnel and increase engagement over time

Lead cross-sell strategies that connect customers with relevant products across Mortgages, Insurance, Everyday Banking, and other Ratehub offerings

Develop segmentation and personalization strategies to improve customer experience, conversion, and customer lifetime value

Identify opportunities to generate incremental leads and revenue by connecting audiences across Ratehub’s business units

Partner with Product and business unit leaders to embed cross-sell opportunities throughout key customer journeys, both online and offline

Establish clear KPIs and reporting for CRM, cross-sell, lead generation, and retention initiatives

Paid & Performance Marketing

Set the strategy for paid acquisition across search, social, display, retargeting, and other performance channels

Own performance marketing against lead-generation targets across Ratehub’s three main business units, ensuring media investment delivers qualified leads at sustainable acquisition costs

Hold the function accountable to a target ROAS and optimize investment based on lead quality, conversion, revenue, and channel economics

Evaluate attribution, customer acquisition costs, and lead quality to inform investment decisions

Identify opportunities to diversify acquisition and test new channels, platforms, and approaches

Ensure paid marketing works cohesively with content, partnerships, and brand initiatives

Work closely with internal teams and external agency partners to ensure strong execution and performance

Affiliate & Strategic Partnerships

Own the strategy for affiliate marketing and strategic distribution partnerships

Support business unit leaders in identifying and developing BU-specific affiliate and strategic partnerships

Directly identify and develop firmwide partnerships and mortgage affiliate partnerships that expand Ratehub’s reach and generate qualified leads and revenue

Develop mutually beneficial campaigns, integrations, and distribution opportunities across Ratehub’s business units

Evaluate partnership performance based on lead volume, lead quality, conversion, and revenue

Allocate resources toward the highest-impact partnership opportunities

Leadership & Team Development

Directly manage, coach,



and develop a multidisciplinary marketing team

Set clear goals, priorities, and accountability across marketing functions

Build a high-performance culture where teams are empowered to execute and accountable for business outcomes

Ensure the team is focused on the highest-impact initiatives and has the capabilities and resources needed to succeed

Step into complex, high-priority initiatives when needed to solve problems, unblock teams, and drive execution

Foster a culture of creativity, collaboration, experimentation, accountability, and continuous improvement

Build strong relationships across the organization and effectively influence cross-functional teams

Manage external agencies, contractors, and partners to ensure high-quality execution and delivery

What We’re Looking For

10+ years of marketing experience, with significant experience leading multiple marketing functions

Previous experience in a senior marketing leadership role, ideally in a high-growth, digital-first, technology, financial services, or consumer business

A proven track record of developing and executing integrated marketing strategies that drive measurable customer acquisition and revenue growth

Demonstrated experience owning lead-generation targets and delivering qualified leads across multiple products, audiences, or business lines

Strong understanding of the full customer journey, from awareness and acquisition through conversion, retention, and cross-sell

Experience directly managing and developing high-performing marketing teams

Strong analytical and commercial mindset, with the ability to connect marketing activity to business outcomes

Experience managing significant marketing budgets and making data-driven investment decisions

Excellent written and verbal communication skills, with the ability to communicate effectively with executives, media, partners, and internal teams

Strong prioritization skills, with the ability to make decisions and focus resources on the highest-impact opportunities

Comfortable operating in a fast-paced environment where priorities can shift quickly

Highly collaborative and able to influence cross-functional teams without relying solely on direct authority

Strong understanding of digital marketing, emerging platforms, and changing consumer behaviour

Experience in financial services, fintech, marketplaces, comparison businesses, or other highly regulated industries is an asset

What Success Looks Like

A clear, integrated marketing strategy tied directly to Ratehub’s company and business-unit growth objectives

A consistent, measurable pipeline of qualified leads across Mortgages, Insurance, and Everyday Banking

Marketing investment becomes increasingly efficient and data-driven, with clear visibility into ROI, channel performance, and commercial impact

CRM, cross-sell, and customer engagement initiatives drive stronger customer lifetime value, lead generation, and revenue

Ratehub continues to strengthen its brand, authority, and visibility, with Content, PR, Social, and GEO working together to expand reach and influence discovery

Marketing operates as one cohesive, high-performing organization, with clear priorities, strong accountability, and effective collaboration across business units and functions

New ideas, channels, and opportunities are tested quickly and scaled based on performance, keeping Ratehub ahead of changes in consumer behaviour, technology, and the competitive landscape

CULTURE FIT:
Members first - we prioritise the interests and needs of our members above all else. We solve member pain points and focus on member satisfaction. We start with members, and end with the P&L.;

Growth mindset - we set ambitious goals and challenge the status quo. We take responsible risks and are accountable for our actions.

Better together - we are One team with One common goal. We make our footprint bigger than our foot, leave our egos at the door, support each other to achieve great results as One company.

Run after problems - we tackle problems head on and focus on finding solutions. Obstacles are seen as opportunities for growth and innovation. We have the hard conversations and choose the harder right over the easier wrong. And we do it with a smile.

Measure Learn Iterate Innovate - we focus on getting things done. We measure what matters, iterate, learn, iterate many times in a data-driven way, which is how we will innovate.

JOB PERKS:

Competitive Compensation: A salary that reflects your experience and the Canadian market.

Remote-First Environment: The flexibility to work from anywhere in Canada, with occasional in-person team gatherings for collaboration.

Flexible Hours: Autonomy to manage your schedule to support work-life balance.

Professional Development: An individual training allowance to help you grow your skills and career.

Team Socials: Regular events, both remote and in-person, to build connections across the organization.

The estimated salary range for this position is $160,000 – $185,000.

This job posting is for a currently open vacancy.

AI technology is used in the screening and assessment process of our recruitment.

Ratehub welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

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📌 Director of Marketing - 12 Month Contract (Quebec City)
🏢 Ratehub.ca
📍 Quebec City