Lead retail sales efforts at Little Tree in Kanehsatake, QC. As a bilingual Retail Sales Manager, you will drive loyalty, basket size, and team performance every day.

Little Tree is looking for a full-time Retail Sales Manager with ownership over the merchandise business. In this high-volume setting, you'll utilize data and insights to increase sales and improve customer experiences. Your role focuses on growing loyalty, expanding referrals, and coaching frontline staff to enhance service and operational efficiency.

Key Responsibilities:
• Own merchandise revenue and gross profit optimization
• Grow customer loyalty and referral programs
• Increase the average basket size with targeted offers
• Coach cashiers and forecourt staff for improved service
• Ensure legal compliance for promotional campaigns

Requirements:
• Proven retail sales leadership experience
• Bilingual in French and English
• Ability to analyze data for actionable insights
• Passion for hands-on retail management
• Comfort in a busy, rapid-paced retail environment

Elevate the customer experience and drive sales through strategic oversight of merchandise management at Little Tree!
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📌 Retail Sales Manager at Little Tree (Quebec City)
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📍 Quebec City