Job Description
Insight Global is looking for a Bilingual Service Representative to support one of Canada's largest Banks for an on-site 6-month contract.

This role focuses on day‑to‑day deposit and payment operations, ensuring accurate transaction processing, regulatory compliance, and service excellence in a fast‑paced setting.

Key Responsibilities:
-Process deposit and payment transactions (cheques, electronic payments, lockbox, remote deposit, account maintenance)
-Ensure all activities meet SLAs, policies, and regulatory standards
-Analyze data, resolve discrepancies, and support reporting and tracking
-Collaborate with internal and external stakeholders to improve workflows
-Support quality control, training, and operational process improvements
Skills and Requirements
-2–3 years of banking or financial operations experience
-Strong analytical, organizational, and multi‑tasking skills
-Proficiency in MS Excel, Word, and Power

Point
-Knowledge of payments, deposits, and operational risk




-Bilingual in French & English (required)
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal employment opportunity/affirmative action employer that believes everyone matters.

Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].

📌 Bilingual Service Representative (Montreal)
🏢 Insight Global
📍 Montreal