Salary Range: $90,000.00 To $110,000.00 Annually
JOHNVINCE FOODS
SAP Functional Analyst · Order to Cash
555 Steeprock Drive, North York, Ontario. Full time, on site.
ABOUT JOHNVINCE COMPANY Johnvince Company is a leading North American snacking organization with more than 50 years of food manufacturing and commercial expertise. Founded in 1973, we have evolved from a family-run business into a vertically integrated enterprise spanning nuts, candy, chocolate, fruit bites, popcorn, pantry staples, and private label innovation. Today, we operate 10 facilities across North America with more than 2,000 team members.
We scale with disciplined execution, entrepreneurial drive, and an unwavering commitment to quality, safety, and performance.
Our Purpose: Exceeding customer cravings, one bite at a time.
Our Vision: To lead the way in redefining customer experiences through flavourful snacking and service solutions.
We are guided by five core values:
We Lead by Legacy
We Are Customer Obsessed
We Own It
We Win Together
Safety, quality, and integrity define how we operate across every business unit within the Johnvince Company platform.
ABOUT THE PROGRAMME We are consolidating several businesses onto one SAP S/4HANA platform. Three entities are live. Further entities go live in 2027 and 2028.
Alongside SAP we are delivering analytics on SAP Business Data Cloud, demand and supply planning, manufacturing execution, ecommerce, and spend automation. The SAP platform is the spine that all of it connects to.
This is not a maintenance role. This is a live program with published readiness gates and a business that is changing how it works at the same time. We are building an internal organization that owns the system rather than renting one.
ROLE DESCRIPTION
SAP Functional Analyst · Order to Cash REPORTS TO
Manager, SAP Solutions
TYPE
Permanent
BASED
PARTNERS WITH
The Sales and Commercial business process owner
WHY THIS ROLE EXISTS Order to cash is the stream a customer notices the same day it goes wrong. Pricing conditions, customer master and the electronic document set with trading partners are the three places that happens. We sell through retail, wholesale and ecommerce channels, and the order flow has to hold up across all of them. This role exists to own that end to end, in the design and in the detail, so the business can take an order, promise it, ship it and bill it without improvising.
WHAT YOU OWN SD configuration: order management, pricing and condition technique, credit, rebates and deductions, deliveries, billing
Pricing and condition record design through to business sign-off
Customer master, and the order to cash reconciliation across the three mock loads
The EDI document set with customers, including trading partner onboarding, output determination and error handling
Availability check and the order promise
Intercompany sales across the entities
The order to cash side of the ecommerce integration
Documentation of process, configuration and requirements, kept current rather than written once




Acting as the order to cash subject matter expert for SAP across the business
YOUR FIRST SIX MONTHS Take pricing and condition design to business sign-off
Own customer master and the order to cash data reconciliation
Prove the EDI document set partner by partner, with error handling tested rather than assumed
Run the order to cash test pass, then with the business process owner, then with the people who take and ship the orders
Support the ecommerce order flow into SAP
TRAINING AND HANDOVER Run training for customer service, sales support and the shipping teams, delivered by you rather than by a vendor
Write and maintain the user guides, training material and system documentation
Leave the business able to run order to cash without you standing behind them
WHAT YOU NEED TO HAVE DONE BEFORE At least five years in an SAP order to cash functional or business analyst role
SAP SD or order to cash configuration across at least two full lifecycles
Pricing and condition technique, rebates, credit management, deductions
EDI: mapping, trading partner onboarding, output determination, IDoc troubleshooting and error handling, and working through a network provider such as OpenText
Billing and the interfaces into finance
Availability check and order promising
Consumer goods, food or distribution, where chargebacks and deductions are a fact of life
Able to take a business requirement and turn it into a specification someone can build from
A degree in business, commerce, supply chain or information technology. SD certification is useful, not required
HELPFUL, NOT ESSENTIAL Retail customer compliance: routing guides, ASN accuracy, on time in full penalties
The interaction between deliveries, shipping and extended warehouse management
Ecommerce and marketplace order flows
Trade promotion and deduction management
Intercompany and multi-entity sales
HOW YOU WORK You can sit with a customer service rep or a shipper, take a problem described in their language, and come back with something that works and an explanation they understand
You explain a design decision and its trade-off without reaching for jargon
You are comfortable holding several priorities at once and saying which one moved
You work with the business as a partner rather than a ticket queue
AFTER GO-LIVE Order to cash functional analyst in the Centre of Excellence.
WHY CONSIDER THIS OPPORTUNITY Competitive compensation, designed to reward performance and expertise
Comprehensive health and dental benefits
A talented, supportive team and a business that makes things you can hold
Plenty of snacks, and access to our signature products
Real career growth:



this seat becomes the order to cash functional analyst in our Centre of Excellence
An award winning organization, recognised as one of Canada's Safest Manufacturers and a Best Managed Companies Platinum Member
COMPENSATION AND PERKS This position is classified within our Professional Career Framework. The following position is a Level P2, with a pay range of $90,000 to $110,000 CAD annually, commensurate with experience and qualifications. The P2 level reflects an experienced SAP functional professional responsible for leading the Order to Cash functional stream across the organization’s SAP S/4HANA environment. This role provides hands‑on functional expertise across SAP Sales and Distribution, including order management, pricing and condition technique, credit, rebates and deductions, deliveries, billing, customer master data, EDI, availability checking, order promising, intercompany sales, and ecommerce integration. The role works closely with the Sales and Commercial business process owner and serves as the Order to Cash subject matter expert for SAP across the business. The position is responsible for translating business requirements into effective SAP solutions, supporting design and configuration, leading functional testing, resolving defects, maintaining documentation, and ensuring the business is prepared to operate the process successfully through go‑live and beyond. Following go-live, the role will transition into the SAP Centre of Excellence as an Order to Cash Functional Analyst, providing ongoing functional support, continuous improvement, enhancement delivery, and business partnership as additional entities are brought onto the SAP platform. Progression within the Professional Career Framework is based on sustained functional performance, demonstrated business impact, technical and business expertise, continuous improvement, knowledge sharing, and contributions to organizational growth and capability. In addition to competitive base compensation and participation in management incentive programs, where applicable, we offer a comprehensive total rewards package including extended health, dental and vision coverage, paid time off, and ongoing professional development opportunities. Compensation details will be discussed with qualified candidates during the recruitment process. COMMITMENT Johnvince Company committed to fostering an inclusive, respectful, and equitable workplace where diverse perspectives strengthen performance and decision‑making.
We welcome applications from all qualified individuals and provide accommodations throughout the recruitment process in accordance with applicable legislation.
If you require accommodation due to a disability or medical condition at any point in the hiring process, please contact Human Resources at [email protected] or (phone hidden) extension 5800 and we will work with you to meet your needs.
Join a company shaping the future of snacking.
We thank all applicants for their interest. Only those selected for an interview will be contacted.

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📌 SAP Functional Analyst · Order to Cash (Ontario)
🏢 Johnvince Foods
📍 Ontario