Join the BC Public Service as a hybrid Case Manager, helping individuals navigate the Civil Resolution Tribunal process with empathy and respect. Utilize your mediation and problem-solving skills to facilitate meaningful resolutions.

This full-time position is part of a supportive Case Management Team committed to enhancing justice access. You will guide clients through complex situations, using communication and mediation expertise. It’s ideal for a candidate passionate about public service and dispute resolution.

Key Responsibilities:
• Provide information to clients navigating the CRT
• Facilitate effective settlement discussions among parties
• Support individuals facing sensitive disputes
• Manage a high-volume case load respectfully
• Convey information clearly and effectively

Requirements:
• Degree or diploma in law or dispute resolution
• Minimum 1 year mediation experience required
• Robust customer service in a high-volume setting
• Experience applying legislation and policies
• Ability to work with diverse backgrounds

Drive positive outcomes and impactful change as a Case Manager in a collaborative environment.
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📌 Hybrid Case Manager at BC Public Service (British Columbia)
🏢 British Columbia Public Service Careers
📍 British Columbia