Medallion is seeking a Contract Yardi Support Specialist to provide technical application support in Toronto, ON. This role involves troubleshooting Yardi Voyager, handling Tier-1 tickets, and ensuring data integrity across various portfolios.

In this position, you'll report to the Manager of Enterprise Solutions and work closely with other teams, including property management and central accounting. With at least 2 years of experience with Yardi Voyager 7s, your expertise will help ensure a smooth migration to Yardi Voyager 8. You'll be integral in developing quick-reference documentation and training new users.

Key Responsibilities:
• Manage incoming support tickets through Freshdesk
• Maintain user accounts and permissions in Yardi
• Investigate accounting discrepancies and resolve issues




• Provide portfolio-specific troubleshooting for residential, commercial, and construction
• Participate in documentation and training efforts

Requirements:
• 2+ years of technical experience with Yardi Voyager 7s
• Solid foundation in property management accounting principles
• Familiarity with customer support ticketing systems
• Experience in multi-asset property operations
• Excellent communication and problem-solving skills

Leverage your Yardi expertise to support application users and enhance system functionality at Medallion.
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📌 Contract Yardi Support Specialist in Toronto (Ontario)
🏢 Medallion
📍 Ontario