Automotive Financial Services Manager (British Columbia)

Automotive Financial Services Manager (British Columbia)

08 Oct
|
Dueck Auto Group
|
British Columbia

08 Oct

Dueck Auto Group

British Columbia

Dueck Auto Group is seeking an experienced and driven Finance Manager to join one of the largest automotive groups in Metro Vancouver.

About Us
Since its founding in Vancouver in 1926, Dueck Auto Group has been committed to delivering exceptional quality and customer service. As a family-owned and operated company, we have a long-standing commitment to supporting the community. Our organization currently employs over 400 hard-working and dedicated individuals. We encourage career growth through continuous training and professional development. Dueck Auto Group is constantly growing and looking for individuals who can contribute to our business operations today and into the future. We provide highly competitive compensation plans and offer extended health and dental benefits to our employees. We welcome you to join our dynamic and innovative team.

Position Summary
The Financial Services Manager is a professional, customer-oriented, and self-motivated individual responsible for finalizing vehicle sales contracts while simultaneously setting up extended service contracts and insurance arrangements. The primary responsibility includes meeting with customers to determine and meet their needs for additional services, including warranty, insurance, and financing. Reporting directly to the Vice President of Sales, the Financial Services Manager works closely with all areas of the business to ensure effective interdepartmental communication, timely completion of paperwork and customer service excellence.

Key Responsibilities

Present extended service contracts and other owner protection packages to customers during the completion of the vehicle sale

Build relationships with customers in order to discover customer needs and requirements

Increase revenue by selling value-added products and services to customers, including warranty,



insurance and other financial services plans

Complete the required documentation and administrative duties between the sales floor and the financing department

Ensure all legal documentation is sent and received between the dealership and financial institutions

Arrange customer financing by communicating with lenders and financial institutions

Review customers’ credit applications for accuracy and match customers to financial sources if necessary

Maintain frequent communication and coordination among all necessary departments

Additional duties and responsibilities may be assigned or modified as necessary throughout the course of your employment.

Social Skills & Requirements

Excellent communication, interpersonal, and organizational skills

Ability to prioritize and maintain professionalism during high-volume periods

Detail-oriented and conscientious work ethic

Self-driven to work independently with the ability to work effectively and collaboratively in a team environment

Problem-solving skills with the ability to handle customer inquiries and concerns

Technical Skills & Requirements

Minimum 3-5 years of experience as a Business Office/Finance Manager is required

Previous automotive dealership experience is required

Strong understanding of consumer credit reports for customer loan approval

Dealertrack and PBS experience is required

Robust proficiency and experience using Microsoft Office applications (Word, Excel, Outlook, PowerPoint)

Commitment to continuous learning to update industry knowledge, including financial services offerings and sales procedures

Benefits

Company events

Dental and vision care

Extended health care

Life insurance

License/Certification

VSA (required)

Valid BC Driver's License required with a clean history

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📌 Automotive Financial Services Manager (British Columbia)
🏢 Dueck Auto Group
📍 British Columbia

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