Job Description
Insight Global is seeking a Change Management Lead for a Big 5 Canadian banking client.

The successful candidate will support change management efforts for a large-scale digital transformation initiative focused on enhancing the bank's Homebuyer Customer Journey.

Additional transformation and change initiatives may be assigned based on business priorities and capacity.

The ideal candidate is a strategic change leader with experience driving enterprise-wide transformation, building executive buy-in, and leading frontline adoption initiatives within large financial institutions.

Skills and Requirements
5+ years of progressive change management experience.

Proven experience leading change initiatives impacting large frontline employee populations within a major financial institution.

Solid ability to influence stakeholders and secure executive sponsorship and leadership buy-in.

Experience operating within large, complex enterprise environments with multiple stakeholder groups.

Exceptional strategic thinking, organizational, and prioritization skills.

Outstanding communication, facilitation, and relationship-building abilities.

Prosci Change Management Certification (or equivalent formal change management certification).
PMP,



PMI-ACP, or other project/program management certifications.

Lean Six Sigma Black Belt or equivalent process improvement certification.

Retail banking experience, particularly within home financing, mortgage, branch, or customer journey transformation programs.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal employment opportunity/affirmative action employer that believes everyone matters.

Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].

📌 Change Management Lead (Toronto)
🏢 Insight Global
📍 Toronto