Job Description
Insight Global is seeking a Senior Business Analyst to support a high-impact Login Experience team responsible for authentication, session management, and passwordless login capabilities across digital platforms.

This individual will partner with Product, Engineering, QE, and Architecture teams to translate business and product needs into explicit requirements, ensuring seamless and secure user authentication experiences.

The ideal candidate will have strong experience leading requirements for complex digital initiatives in Agile environments and be comfortable working alongside technical teams.

Skills and Requirements
- 8+ years of Business Analyst experience supporting digital products or technology initiatives
- Strong experience gathering requirements, writing user stories, and developing acceptance criteria
- Experience leading cross-functional initiatives with multiple systems, integrations, and dependencies
- Background working in Agile environments (discovery, refinement, planning, testing, release)
- Experience using JIRA and Confluence
- Experience with authentication and identity management solutions
- Familiarity with session management, tokens, cookies, and passwordless authentication
- Experience supporting login, identity,



account, or customer-facing digital experiences
- Knowledge of OAuth 2.0, OpenID Connect (OIDC), SSO, and Okta
- Exposure to REST APIs, GraphQL, and web application architecture
- Understanding of system integrations, dependencies, and technical trade-offs within digital platforms
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal employment opportunity/affirmative action employer that believes everyone matters.

Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].

📌 Business Analyst (Vancouver)
🏢 Insight Global
📍 Vancouver