Career Opportunities: Alarm Dispatcher/National Desk Fulltime- Nights (250483) Requisition ID 250483 -Posted 10/06/2026 - Security Services - Operations and Administration - Canada - Ontario
At GardaWorld, we don’t just fill roles. We empower people.
We are looking for an organized, proactive, and service-focused Portfolio Scheduler to support our security operations by coordinating schedules, ensuring adequate staffing coverage, and maintaining strong communication with employees, supervisors, and clients.
If you’re organized, detail-oriented, and enjoy being at the center of coordination and communication, this is your opportunity to contribute to operational excellence and meaningful work in an essential industry.
What’s in it for you? Starting wage of $22.00 per hour , with gradual increase.
Full-time employment opportunity
Career advancement opportunities within GardaWorld
Ongoing training and development to support your professional growth
Professional and team-oriented work environment
Opportunity to work with one of Canada’s leading security organizations
Location: North York, ON M3C 3E5
National Desk/ Alarm Dispatcher Responsibilities Answer and manage incoming alarm and security-related calls in a professional and timely manner.
Monitor alarm and security systems and respond appropriately to alerts and incidents.
Dispatch mobile response units to alarm activations, incidents, and client requests.




Communicate clearly and efficiently with mobile patrol officers and response teams.
Handle client requests, questions, and service-related concerns with a strong focus on customer service.
Accurately document calls, incidents, dispatches, and client interactions.
Assess situations and prioritize responses based on the nature and urgency of each incident.
Coordinate with clients, mobile units, and internal teams to ensure effective and timely resolution of incidents.
Follow established procedures, protocols, and escalation processes when dealing with alarms and emergencies.
Maintain a calm, professional, and solutions-focused approach in a fast-paced dispatch environment.
National Desk/ Alarm Dispatcher Qualifications Must have atleast High School Diploma or equivalent.
Fluent in English, both verbal and written
Previous experience in scheduling, dispatching, workforce coordination, customer service, or a related field
Strong communication, organizational, and problem-solving skills
Proficiency with Microsoft Office applications, including Outlook, Word, and Excel
Ability to prioritize tasks, manage multiple responsibilities, and make effective decisions in a fast-paced environment
Availability to work Nights
Ability to maintain confidentiality and professionalism at all times
Must be legally eligible to work in Canada

This posting is for a position that is currently vacant within the organization.

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📌 Alarm Dispatcher/National Desk Fulltime- Nights (Ontario)
🏢 GardaWorld
📍 Ontario