The Opportunity:
This is your chance to join a team where your work truly makes an impact. In this role, you will contribute directly to the success of our customers, our operations, and the Fastfrate Group as a whole. You’ll work in a supportive environment that values collaboration, problem-solving, and continuous learning.

Role Summary:
The Driver Coordinator is the main point of contact between the backbone of the transportation industry (our AZ Drivers) and the organization. This role is responsible for effectively coordinating a group of drivers to success through continual communication from the shipment pick-up to delivery and ensuring the appropriate internal departments (i.e. Customer Service, Breakdown, Customs) are aware of any updates.

Hours of Work:
Monday - Friday, 7:00am - 4:00pm

Work Arrangement:
On-site

Position Type:
Non-Union

Employment Status:
Permanent

Compensation:
Salary Range: $38,400 - $48,000

Work Location & Environment:
300 Maple Grove Rd, Cambridge ON, N3E 1B7

Office environment

Key Accountabilities:
In this role, you will:

Participating in and supporting driver retention initiatives

Maintaining fair and equitable distribution of work

Communicating dispatch information as required





Monitoring driver performance/miles and reefer requirements

Monitoring and responding to driver satellite messages

Assisting with the development of the required driver skills i.e.: Customs, Hazmat, Hours of Service, Policy, Regulations, Satellites, etc.

Assisting with solutions regarding any driver concerns

Assisting with driver inquiries - payroll, miles etc.

Updating customer websites relative to the position/shift

Communicating and problem solving with customers as required

Qualifications
We’re looking for someone who brings:

Education & Experience:

Minimum of 1-2 years’ experience in a related role in transportation (e.g. dispatch)

Post-secondary degree or diploma

Knowledge of truckload dispatch an asset

ACE and Customs/border crossing experience an asset

Skills & Attributes:

Exceptional interpersonal skills

Strong attention to detail

Good communications skills (written and verbal)

Strong self-discipline and initiative

Creative and effective problem solving ability

Ability to work with minimal supervision

Well-organized, enthusiastic, qualified and a positive team member

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