Become a vital part of Neilson Financial Services as a Customer Care Claims Agent, dedicated to providing exceptional service in life insurance claims management. Help policyholders receive timely support during critical times in this customer-focused role.

Neilson is seeking a detail-oriented Customer Care Claims Agent with at least 1 year of insurance claims experience. Your primary responsibilities include managing claims processes, effectively communicating with stakeholders, and ensuring regulatory compliance. You will also play a significant role in upholding Neilson's commitment to outstanding customer service, making a meaningful impact in clients' lives.

Key Responsibilities:
• Handle all aspects of the claims process personally
• Communicate effectively via email, phone, and workflows




• Update claim logs accurately and punctually
• Assess individual circumstances for each assigned case
• Maintain customer engagement throughout the claims process

Requirements:
• 1+ years of experience in insurance claims handling
• Excellent verbal and written communication skills
• Robust attention to detail and record maintenance
• Proficient computer skills and knowledge of compliance
• Familiarity with Canadian life insurance regulations preferred

Contribute to making a difference in clients' lives while advancing your career in financial services with Neilson.
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📌 Claims Agent at Neilson Financial Services (Ontario)
🏢 Neilson Financial Services
📍 Ontario