Join TD in Markham as a Customer Service Representative, where your passion for helping will shine. Provide knowledgeable support to clients while meeting their banking needs in a hybrid work model.
In this Contact Center Rep III role, you will offer exceptional customer service and assist clients with inquiries and products. The ideal candidate demonstrates excellent communication skills, empathy, and problem-solving abilities. Additionally, you will meet performance goals while engaging in ongoing training and development.
Key Responsibilities:
• Deliver friendly support to enhance customer interactions
• Resolve inquiries at the first point of contact
• Meet customer experience and quality performance goals
• Participate in continuous training and coaching
• Maintain integrity with sensitive customer information
Requirements:
• High School Diploma or equivalent required
• Previous experience in financial or service industries preferred
• Solid communication and multitasking skills
• Empathetic approach for de-escalation
• Ability to work independently and as part of a team
Bring your commitment to exceptional service to TD and support clients effectively.
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📌 Customer Service Representative at TD (Ontario)
🏢 TD
📍 Ontario