Banking Outbound Calling Specialist (Manitoba)

Banking Outbound Calling Specialist (Manitoba)

08 Oct
|
Quality IT Resourcing
|
Manitoba

08 Oct

Quality IT Resourcing

Manitoba

Step into a rewarding role as a Banking Outbound Calling Specialist, focusing on high-volume outreach to customers. This position involves promoting financial products while maintaining compliance and exceptional service.

As a key member of the team, you will make numerous outbound calls to both existing and prospective bank customers. This role requires you to effectively communicate product features, conduct follow-ups, and ensure accurate documentation of customer interactions. Meeting daily call volume and performance targets while adhering to banking policies is essential for success.

Key Responsibilities:
• Conduct high-volume outbound calls to customers
• Promote banking products like loans and credit cards




• Document interactions accurately in CRM systems
• Explain product features and eligibility requirements
• Escalate complex issues to relevant departments

Requirements:
• High school diploma or equivalent required
• Excellent verbal and interpersonal communication skills
• Proficiency in CRM systems and Microsoft Office
• Solid attention to detail and accuracy
• Background checks required for the position

Bring your communication skills and customer-centric approach to enhance our banking services.
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📌 Banking Outbound Calling Specialist (Manitoba)
🏢 Quality IT Resourcing
📍 Manitoba

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