Elevate your career at Access Credit Union as a Member Solutions Centre Representative I. Provide exceptional financial services while building relationships with members through various communication channels.

Access Credit Union seeks a proactive Member Solutions Centre Representative I to connect with existing and potential members. This role involves managing inquiries via phone, email, and chat while promoting our comprehensive range of financial products. With a solid emphasis on service, you'll build member relationships and contribute to our organization’s business development initiatives.

Key Responsibilities:
• Serve as the first point of contact for member inquiries
• Build relationships by resolving queries effectively




• Promote credit union products and services proactively
• Maintain knowledge of policies on security and confidentiality
• Process investment instructions and balance electronic ledgers

Requirements:
• Grade 12 diploma or equivalent
• Minimum 1-year experience in customer service
• Knowledge of Access Credit Union’s offerings
• Strong communication skills, verbal and written
• Ability to work under pressure, prioritizing effectively

Bring your customer service expertise to Access Credit Union and positively influence member experiences.
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📌 Member Solutions Centre Representative Access Credit Union (Newfoundland and Labrador)
🏢 Access Credit Union
📍 Newfoundland and Labrador