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Field Service Technician 1
Full Time Technical Mississauga, ON, CA

JOB SUMMARY :

The Field Service Technician I provides service to all contracted Water Treatment accounts through efficient monitoring and application of service programs and procedures. This position performs routine troubleshooting, field installations and repairs of chemical feed and control equipment while maintaining high quality standards.

ESSENTIAL JOB FUNCTIONS

Develop positive relationships by maintaining continuous contact with accounts to promote Company products

Perform scheduled service route in accordance with Division’s Minimum Service Standards

Handle and install various chemical dispensing and application equipment

Handle and apply treatment products in an environmentally safe manner

Perform analyses and evaluation of treatment programs to determine product effectiveness

Assess if product application changes/adjustments are necessary

Routinely troubleshoot for problem/solution identification

Install and repair all chemical feed, dispensing, application and control equipment

Provide service reports on status of existing programs at each account

Perform chemical cleanings and power washings of customer equipment

Make recommendations for improving existing treatment programs

Properly care for and maintain all Company-owned equipment including tools, instruments, safety equipment and vehicles

Comply with company safety standards including safe vehicle operation

Complete all administrative requirements including basic skills/safety training courses





Order inventory and supplies required to perform services

Ensure regular communication with service team members and sales personnel

Other similar and comparable duties as required and assigned

EDUCATION/ SPECIAL LICENSES OR CERTIFICATION:

High school or technical school diploma or GED

Associate’s degree in science preferred

EXPERIENCE:

Two years of maintenance, sanitation, water treatment and/or food plant industry related experience preferred

Basic pipe fitting and electrical ability a plus

Working level knowledge of food and water treatment fundamentals, practices, and terminology

Previous maintenance of water treatment, cooling towers, boilers and closed loop systems

SKILLS:

Solid mechanical, plumbing, and electrical skills

Competent use of tools & safety equipment

Chemical testing & interpretation

Basic understanding of water treatment, cooling towers, and closed loop systems

Computer skills including e-mail, Word, and Excel

Experience in maintenance and repairs – CIP, plumbing and electrical experience a plus

COMPETENCIES:

Effective communication (Verbal, Listening & Written)

Analytical & Problem Solving

Customer/Vendor Relationship and solution focused

Drive for results

Action Oriented

Critical thinking

Planning & Priority Setting

Technical Knowledge

Teamwork

Trust

PHYSICAL REQUIREMENTS/ WORKING CONDITIONS:

Sit or stand for extended periods of time

Capability to move up to 60 lbs. by hand and 300lbs with use of hand truck

Ability to climb stairs and ladders

Visual acuity necessary to utilize computers and electronic devices

Extra hours and some travel may be required

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