Enhance member satisfaction with Desjardins as a Client Experience Advisor in a full-time in office role. Your expertise in client relations and technology will empower members to navigate their banking confidently.

In this temporary position, you will play a vital role in ensuring a positive experience for both members and clients. With at least two years of relevant experience, you will provide support by addressing needs and offering personalized financial solutions. You will promote Desjardins' products, identify business opportunities, and refer clients to specialized colleagues, ensuring a comprehensive service approach.

Key Responsibilities:
• Advise clients on technological tools for efficient transactions
• Foster business relationships through exceptional service




• Assist members facing fraud or irregularities
• Stay updated on products, services, and industry standards
• Ensure adherence to security and compliance regulations

Requirements:
• High school diploma in a related field
• Minimum two years of relevant experience
• Proficiency in French required
• Ability to deliver effective customer service
• Strong communication and interpersonal skills

Utilize your customer focus and technology expertise to deliver outstanding member experiences with Desjardins.
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📌 Client Experience Advisor at Desjardins (Quebec City)
🏢 Relevance
📍 Quebec City