This is a permanent part-time role at Haldimand County, with an hourly compensation range of $24.63 - $29.95 .
The Opportunity As a Library Assistant, you’ll help ensure smooth daily operations at the branch by supporting circulation, assisting with patron accounts, and processing materials. You'll provide friendly customer service, offer reader’s advisory and technology help, and support library programs, all while contributing to a welcoming and efficient library environment.
The Perks Wellness Programs
Safe & Friendly Work Culture
Emotional & Team-Building Supports
Professional Development
EFAP Program
Haldimand County Haldimand County is a single-tier municipality with a dedicated team of professionals committed to delivering exceptional services to our citizens. With a focus on excellence, our county stands as an outstanding place to work and live. By joining our dynamic team, you open the door to a rewarding career where we prioritize the health and wellness of our employees, their families, and the communities we serve.
At Haldimand County, we believe in the Net Better Off philosophy . This means we’re passionate about helping our staff thrive and advance in an equitable workplace.
Job Description Library Assistant, Library Division
Position Summary Performs circulation and customer service functions, contributing to efficient day-to-day library branch operations and undertaking tasks delegated by the Branch Coordinator. Responds to public requests for reader’s advisory, reference assistance, digital technology assistance, and community information, assists with various stages of library program delivery, and performs clerical tasks related to patron account information and materials processing.
Education Completion of Secondary School.
Experience Up to and including 1 month of current related experience.
Knowledge/Skills Some knowledge of the principles and practices of modern library systems and programs.
Demonstrated customer service experience.
Demonstrated knowledge of popular children’s, young adult and adult literature.
Working knowledge of office procedures (i.e., telephone etiquette, handling cash, making photocopies).
Excellent verbal and written communication skills with the ability to give, obtain, seek clarification, and/or exchange routine information
Demonstrated initiative, and ability to make decisions involving routine tasks,



within established procedures
Demonstrated ability to work independently with complex tasks requiring some supervision
Demonstrated ability to exercise significant discretion and sensitivity involving regular work with confidential information
Proven ability to handle/process cash, valuables and/or issue receipts
Demonstrated analytical and problem-solving skills involving occasional ingenuity, and minor refinement of procedures when necessary
Demonstrated capability to provide orientation or technical guidance, as needed
Organizational skills with considerable attention to detail to avoid errors and ability to meet deadlines
Excellent interpersonal skills including the ability to work effectively in a team environment.
Technology Aptitude Demonstrated fundamental computer skills to perform basic tasks on various technological devices and programs while adhering to cybersecurity and an awareness of best practices
Beginners knowledge of MS Office (Word, Excel, Outlook, PowerPoint)
Beginners knowledge of tablet/smartphone apps and operating systems.

Responsibilities The incumbent is responsible for, but not limited to:
Corporate Participates in the provision of superior customer service to ratepayers, reflecting corporate culture of responsiveness, quality, respectfulness, and inclusivity. Shares the responsibility for creating positive impressions of local government.
People Provide reference, readers’ advisory, digital technology assistance and community information in response to public queries in person, online or by telephone; interacts with children and their caregivers during the delivery of children’s programs, providing instructional and social guidance.
Money/Asset Handles daily cash and cheque payments from patrons for fines, meeting room rentals and other services and tallies daily revenues.
Functional Information Access Assistance Assists patrons with readers’ advisory, reference, and the use of electronic resources including library databases,



e-book and digital audiobook apps, and general computer and Internet operations;

Office Equipment Assistance Assists in the provision of photocopying, printing, scanning, faxing and meeting room rental services to library patrons;

Circulation and Processing of Materials Performs activities related to the circulation of materials, including checks-out, checks-in, holds, overdue notice production, interlibrary loan requests, interbranch exchanges, materials processing and fines collection;

Facility Operations Assistance Carries out branch opening and closing procedures;
Assists Branch Coordinator in ensuring Library Board policies, including codes of conduct, are followed by library patrons;
Participates in the upkeep of branch facilities by creating displays, ensuring spaces are safe and accessible to staff and visitors alike, and liaising with municipal facilities staff and contractors conducting building maintenance functions;
Supports the planning and delivery of library programs.

Demonstrate commitment to the Haldimand County Code of Conduct
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the job.
Position Requirement(s) A Current (within the past 6 months) Police Check - OPP LE 220 or Equivalent
Working Conditions Weekdays (varies, e.g. 10:00am to 4:00pm, 12:00pm to 8:00pm); Saturdays (10:00am to 5:00pm); Sundays (12:00pm to 4:00pm)
Haldimand County envisions all County staff to possess a high degree of Ethical Behaviour & Professionalism, Political Acumen, Relationship Management, Credibility, Flexibility & Adaptability, Empathy & Compassion, Entrepreneurship, and Customer Service.
Haldimand County is an equal-chance employer that strives for inclusivity and belonging for all. Accommodation is available at any stage of the hiring process to applicants with differing abilities. If you require accommodation at any stage of the hiring process, please contact us at [email protected].
Haldimand County
53 Thorburn Street South
Cayuga, Ontario
Canada, N0A 1E0
After hours (Road, Sewer, Water or Park & Public Facilities Emergencies): 1-(phone hidden)

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📌 Library Assistant (Caledonia) (Ontario)
🏢 Haldimand County
📍 Ontario