Edo’s Supervisors are the friendly faces that work collaboratively with their team to create LEGENDARY guest experiences during every customer transaction, every day! Reporting to the Store Manager, the Supervisor will have previous supervisory experience, excellent communication skills, demonstrated ability to solve problems, and must have the ability to successfully manage and motivate a team on a daily basis.

YOU have mastered a memorable first impression inspiring customer loyalty and a desire to return to Edo day after day

YOU have previous Food and Beverage experience (it’s ok if you don’t, we all start somewhere!)

YOU make an authentic connection with customers by engaging in friendly conversation during every visit

YOU want to join a winning team where you have fun, challenge yourself and go the extra mile every day!

YOU enjoy wearing many hats; cashier, griller and ultimate Edo Ambassador

YOU are a menu expert and understand the importance of assisting our customers through educating and upselling additional offerings

YOU welcome learning recent tasks and voluntarily jump in to help your team members and customers whenever needed

YOU know 2+2 doesn’t equal 5

A typical day as a Supervisor:

Managing employees, including assigning tasks to kitchen and front-of-house staff while making sure they are doing them properly, efficiently, and according to health and safety standards

Oversee employee breaks and ensure positions are covered as each worker rotates

Organize weekly schedules and promptly address conflicts

Oversee that restaurant operations are providing a high-quality customer experience including but not limited to; speed of service, accuracy, friendliness and cleanliness

Monitor customer wait times and ensure that a certain time limit is not reached





Supervise the production of menu items to make sure employees are distributing food according to health and safety standards

Lead opening and closing procedures, including counting manual counts, creating cash accountability reports, conducting bank deposits

Responsible for safe or vault keys while on duty

Maintain a list of cleanliness and operation guidelines set by Edo Japan and the local health inspection agency, while ensuring the restaurant meets the standards

Engage and interact with customers creating an inclusive guest experience

Accurately enter orders through our POS system, receive payments and updates on customer orders

Resolve customer concerns and inquiries in a prompt and respectful manner

Ability to make excellent decisions under pressure that positively impacts the guest experience

Maintaining a safe, clean and clutter-free work environment

Replenish stock for both front and back end

Other duties as required

Here’s the scoop on benefits:

Free Uniforms - We’ve got you covered with a stylish uniform and company swag

Flexible Schedules - Whether you are looking for a part-time, full-time, a second income or a new career challenge, Edo has a role for you!

Opportunities for Advancement - Looking to climb the corporate ladder? We offer a variety of advancement opportunities for non-management, management and corporate positions

Employee Discounts - Enjoy our yummy menu items with the added bonus of an employee discount

Diverse Culture - At Edo we are proud of our diverse and inclusive environment that enhances and reflects the communities that we work and live in

We thank all applicants for their interest; however only those being considered for an interview will be contacted.

Allergens. Calories. Ingredients. Let’s find you a menu item that matches the wants and don’t-wants of your lifestyle.

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📌 Supervisor (Alberta)
🏢 Edo Japan
📍 Alberta