When joining Perkin Elmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs.

With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and One Source services.

Job TitleLC/LCMS Operations Product Manager (Woodbridge, ON)

Location(s) Woodbridge

Location: Hybrid remote in Woodbridge, ON with 3 days on site and 2 days working remote.

Responsibilities:

- Quality & Supply Chain Support Process overhaul, to drive lower Warranty Spend% of Revenue, and lower DOA% (Dead-on-Arrival), by collaborating seamlessly with R&D;, Service, Manufacturing and Product team.
- Serve as the first point of triage for field quality escalations and supply chain issues — gathering information, routing to the appropriate owner (Quality, Manufacturing, Supply Chain), and tracking resolution to closure
- Maintain live escalation tracker for the product line; provide regular status updates to the Strategic PM and VP Product Line
- Coordinate with Operations and Supply Chain on parts availability, lead times, and backlog — communicating timeline impacts to commercial stakeholders
- Commercial Operations Support
- Support the sales organization with product configuration guidance, compatibility questions, and order-specific queries that require product management input
- Maintain and update competitive comparison resources, product FAQs, and technical specification sheets as product and competitive information evolves
- Track key product line KPIs — order intake, backlog, inventory, and field feedback — and provide regular reporting to the Strategic PM
- Support NPI launches with operational readiness tasks: SAP setup, price book entry, configuration guide development, and sales team resource publication
- Pricing Administration
- Administer and maintain the product line price book — updating pricing in systems,



managing price exception tracking, and preparing periodic price review data for the Strategic PM's approval
- Support periodic list price review cycles: gathering competitive pricing data, preparing margin analysis, and coordinating system updates following approved changes
- Process special pricing requests within delegated authority limits; elevate above-threshold requests to the Strategic PM with supporting data
- SKU & Lifecycle Management
- Maintain the product line's SKU catalogue — adding new configurations, managing change notifications, and retiring discontinued products in coordination with Operations and Supply Chain
- Support product lifecycle decisions (introduce, sustain, end-of-life) by preparing operational analysis
- Own end-of-life communications and phase-out execution for discontinued products — coordinating inventory rundown, customer notification, and field communication
- Maintain accurate product documentation — specifications, compatibility matrices, regional configuration guides — as the product line evolves through sustaining changes

Qualifications & Experience Required

- Demonstrated high agency and a hands-on approach, with a track record of taking initiative, overcoming roadblocks, and delivering tangible results in complex, matrixed organizations.
- Exceptional cross collaboration skills to translate ambiguous process, systems into clear and well defined KPIs, driving unified Scorecard approach – One team.
- Excellent leadership and communication skills, with the ability to influence diverse stakeholders, mentor product managers, and build consensus across departments.
- Minimum 2–7 years of experience in product/project management, marketing, product operations,



or a closely related commercial or operational role within scientific instrumentation, analytical instruments, or laboratory equipment
- Familiarity with product lifecycle management concepts: SKU management, pricing administration, and product change management
- Robust organizational skills and attention to detail — able to manage multiple concurrent operational workstreams without losing accuracy or follow-through
- Experience working cross-functionally with Operations, Supply Chain, Quality, and commercial teams in a matrixed organisation
- Proficiency with ERP systems (SAP preferred) for product data management, pricing, and order management
- Bachelor's degree in Chemistry, Engineering, Business, or a related discipline
- Preferred Scientific or technical degree with hands-on laboratory experience — providing the technical grounding to understand product specifications and customer application context
- Experience supporting a product launch in a product management or technical marketing capacity — familiarity with launch readiness tasks and go-to-market execution
- Familiarity with analytical instrument categories relevant to the chrom product line

The annual compensation range for this full-time position is $120,000.00 to $135,000.00.

The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training.

Are you ready to help improve the lives of millions of people and create a healthier world? When you work at Perkin Elmer, that’s exactly what you’ll do.

From our dedicated scientists and world-class operations employees to our innovative R&D; professionals and committed sales and service groups, we’re a unique team of 5,000+ global colleagues who come to work every day knowing we’re making a difference.

Through innovation, collaboration, and believing in our mission, we strive to create an inspiring and inclusive culture for our employees, so that they can be their best and, together, create a better tomorrow.

Join us today.

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📌 LC/LCMS Operations Product Manager (Woodbridge, ON) (Vaughan)
🏢 PerkinElmer
📍 Vaughan