About Us

Commissionaires Northern Alberta Division is a premier, not-for-profit security provider with a rich 87+ year history of service across Northern Alberta, the Northwest Territories, and Nunavut. We are fundamentally dedicated to providing meaningful employment opportunities for Canadian Armed Forces and RCMP Veterans, alongside community-minded citizens committed to public safety. As a non-profit organization that redirects the vast majority of our revenues back to our team and programs, we offer an inclusive workplace built on integrity, discipline, and exceptional service standards.

Make a Difference Where Accuracy Matters

We are looking for an experienced Benefits Administrator who understands that perks administration is about more than processing forms—it directly impacts employees and their families. Once the benefits have been thoroughly reviewed for accuracy and all outstanding items have been addressed, you will have the exciting opportunity to expand your responsibilities by supporting the payroll team with basic payroll functions during periods of availability.

We, the Commissionaires, are committed to supporting your professional development and helping you build valuable knowledge and skills in this area. This is an excellent opportunity to broaden your experience, contribute to an important department, and grow into a valued and well-rounded member of the team.

In this role, you will take ownership of the day-to-day administration of employee benefits, ensuring eligibility, enrollments, changes, records, and communications are managed accurately, confidentially, and on time. You will collaborate closely with employees, families, benefit providers, and internal teams, including when matters are particularly sensitive.

If you are highly organized, meticulous, discreet, and have a genuine commitment to getting things right we would like to hear from you!

Key Responsibilities

- Administer employee benefit enrollments, changes, removals, and eligibility updates.




- Maintain accurate employee and dependent records across benefit systems and portals.
- Monitor employee status and eligibility, including changes related to hours, employment status, leaves, non-payment of premiums, and termination.
- Review monthly eligibility reports and identify discrepancies or changes requiring action.
- Ensure benefit transactions are completed accurately and within required timelines.
- Investigate and resolve benefit-related issues with employees, benefit providers, and internal teams.
- Handle confidential employee information with professionalism, discretion, and integrity.
- Respond to benefit inquiries from employees and their families in a clear, respectful, and compassionate manner.
- Provide appropriate support with sensitive matters, including Long-Term Disability (LTD) and Life Insurance claims.
- Follow established policies, procedures, and benefit eligibility requirements consistently.

What We're Looking For

- Minimum 2 years of experience in benefits administration or a related role.
- Solid understanding of employee benefits and eligibility requirements.
- Exceptional attention to detail and accuracy.
- Strong organizational, time-management, and problem-solving skills.
- Excellent communication and interpersonal skills.
- Comfortable working with spreadsheets, reports, databases, and online benefit platforms.
- Ability to manage confidential and sensitive information appropriately.
- Ability to work independently, prioritize competing demands, and meet deadlines.
- A professional, respectful, and compassionate approach when supporting employees and their families.

Why This Role Matters





Small details can have a significant impact when administering employee benefits. Whether enrolling a newly eligible employee, processing a change during a leave, or assisting with a sensitive claim, this role requires sound judgment, accuracy, and genuine care.

We are looking for someone who takes ownership, follows through, and understands the responsibility that comes with managing benefits information.

Work Environment

- Full-time, in-office position
- Remote or work-from-home work is not available.
- Professional and collaborative environment
- Regular interaction with employees, families, benefit providers, and internal teams

Compensation & Inclusivity

- Compensation: Competitive salary and benefits package to be discussed exclusively with shortlisted candidates at the conclusion of the formal interview process.
- Equal Opportunity: Commissionaires Northern Alberta Division is an equal opportunity employer. We are dedicated to nurturing an inclusive, supportive workplace where all qualified individuals—civilian and veteran alike—are given the platform to succeed.

How to Apply

- If you have at least two years of benefits administration experience and take pride in accuracy, organization, confidentiality, and employee service, we invite you to apply.
- Please submit your resume and a brief cover letter outlining your benefits administration experience.

Interested candidates are invited to submit their resume to: [email protected]

Applications must be received no later than November 1, 2026.

Qualified veterans of the Canadian Armed Forces and RCMP will be given serious consideration. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Job Types: Permanent, Full-time

Pay: $62,000.00-$67,000.00 per year

Benefits:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Vision care
- Wellness program

Work Location: In person

📌 Benefits Administrator (Westmount)
🏢 Commissionaires Northern Alberta Division
📍 Westmount