Olympic Hyundai Niagara Falls is currently seeking an Experienced Service Advisor to join our team of front-line customer service professionals.

What you bring to the Role:

- Proactive self-starter with a desire for accountability
- Provides a consistently exceptional customer experience
- Positive and collaborative team player who operates with the highest of integrity
- Impeccable attention to detail and accuracy under strict deadlines
- Process driven with impeccable organization and prioritization abilities
- Proven ability to excel in a rapid-paced environment
- Establish excellent “One Dealership” relationships with other departments to help deliver on our customer promise

How you will make an impact:

Reporting to the Service Manager, this position is responsible for ensuring that our service customers receive timely, friendly and efficient service. Acting as a liaison between the customer and our technicians, the Service Advisor recommends required service and repairs.





Key accountabilities include:

- Vehicle check in and walk-arounds
- Review service history and completed repairs; recommend service; organize shuttle service
- Communicate to the technician detailed information regarding vehicle issue
- Collect payments and finalize and close repair orders
- Communicating and collaborating with Service Manager and Advisor team

Why We’re Awesome:

- Operating partner infrastructure – we provide opportunities for advancement all the way up to Management in the business
- Training & Development – We believe in and are committed to training our people for success
- Commitment to an exceptional employee experience
- Full benefit programs & competitive compensation plans
- Collaborative work environment & group support

Job Type: Full-time

Work Location: In person

📌 Service Advisor (Niagara Falls)
🏢 Olympic Hyundai Niagara Falls
📍 Niagara Falls