JOB OVERVIEW:

We are currently seeking a reliable, highly organized, efficient, and detail-oriented Medical Office Assistant (MOA) on a temporary full-time basis to work with our CPAP Solutions Group for an anticipated period of up to six (6) months. This is an excellent opportunity for a motivated and organized Medical Office Assistant looking to broaden their skills and experience in a fast-paced clinical environment while developing knowledge and experience with CPAP equipment, patient services, and inventory management. The successful candidate will play a critical role in supporting timely patient assessment and education by coordinating patient flow, scheduling patient appointments, accurately handling sensitive personal health information, educating patients on product and accessory features, while also collaborating closely with clinical staff. All duties are performed in accordance with PHIPA, clinic policies, and established clinical protocols to ensure safe, efficient, and patient-centred care.

Key Responsibilities:

· Serve as the first point of contact for patients, offering clear instructions and compassionate support throughout their visit, ensuring smooth flow of information for effective patient care.

· Accurately collect, verify, and update patient demographics, health records, etc.

· Maintaining an up-to-date knowledge and understanding of product features, costs, etc.

· Patient scheduling/re-scheduling and confirmations via phone and in person for office appointments, clinics, and procedures.

· Managing inventory of CPAP products (CPAP machines, masks, and supplies).

· Processing payments for products using the POS system and ensuring daily and monthly balances are accurate.

· Perform a variety of administrative duties such as billing assistance, faxing, scanning, filing, and organizing reports and documentation.





· Uphold patient confidentiality and adhere to professional ethics and standards of care.

Qualifications:

· Completion of a recognized Medical Office Administration Diploma (or equivalent)

· Proficiency in Electronic Medical Records (EMR) systems and other computer systems.

· Knowledge of medical terminology, procedures, and documentation.

· Excellent knowledge and adherence to PHIPA and all legislation related to patient and medical records privacy and compliance.

· Experience processing payments through POS and daily/monthly auditing/balancing skills.

· Experience with managing inventory and providing product information/education is considered an asset.

· Excellent organizational and time-management skills.

· Ability to work independently and enthusiasm for being part of a functional team.

· Strong communication skills, both written and verbal.

· Strong attention to detail and data entry accuracy.

· Demonstrate a pattern of reliability, dependability, integrity, and professionalism.

· Must be adaptable with changing priorities and willing to adjust work schedule to meet the operational needs of office/clinic.

· Must be dependable, reliable, and consistently attend work.

Additional Information:

· Previous experience working in a CPAP or Sleep Clinic is considered an asset.

· All employees are required to work in compliance with the Occupational Health & Safety Act and its regulations.





· All employees are required to work in compliance with PHIPA legislation, understanding and having a deep respect for patient privacy and data protection.

· Position start date is expected to be October 2026; for an anticipated period of up to six (6) months.

· Primary Work Location will be based at the Courtice Health Centre with flexibility to work at the Whitby Health Centre periodically as needed.

· MOA hours will be based on a schedule of 30-40 hours/week.

· Current scheduled shifts will be Monday to Thursday, 8:30 a.m. to 4:30 p.m. and Friday, 8:30 a.m. to 12:30 p.m. Shift times may vary based on the operational needs of the clinic.

· Must be legally entitled to work in Canada.

· Only those selected for interviews will be contacted.

Application Deadline: Wednesday, October 14, 2026 at 4:00 p.m.

Applications to be submitted via email to: [email protected]

Thank you for your continued interest!

Equal Opportunity Employer:

The Oshawa Clinic Group is committed to employment equity and building a workplace where all employees feel valued, respected and supported in an environment that is secure and accessible for all. We welcome applications from candidates of all backgrounds and are committed to ensuring an accessible and respectful hiring process.

Personal information collected through the recruitment process is in accordance with relevant legislation and will be used solely to determine eligibility for employment. We thank all candidates in advance; however, only those being considered for an interview will be contacted.

Artificial Intelligence (AI):

Please note that AI is not used to screen candidates or make decisions regarding their suitability for any role.

Pay: From $21.85 per hour

Work Location: In person

📌 Medical Office Assistant - CPAP Solutions (Courtice)
🏢 Oshawa Clinic Group
📍 Courtice