A Job Overview
We are seeking a dynamic and experienced Food Service Supervisor (Shift Leader) to oversee daily operations in a fast-paced food service environment. The ideal candidate will possess strong leadership skills, excellent customer service abilities, and a solid background in food industry operations. This role involves supervising staff, ensuring compliance with food safety standards, managing customer interactions, and maintaining efficient restaurant operations. Previous experience in restaurant management, food handling, and team supervision is essential to succeed in this position.

Responsibilities

- Supervise and coordinate daily food service operations during assigned shifts to ensure smooth workflow and a high-quality customer experience.
- Lead and motivate team members, providing guidance on food preparation, cooking, serving, and food safety procedures.
- Manage POS transactions using Micros POS or similar systems, ensuring accurate cash handling and billing.
- Oversee food-handling practices to ensure compliance with health and safety regulations.
- Assist with food preparation and cooking as needed, maintaining high standards of quality and presentation.
- Interview and onboard new team members; provide ongoing training to develop skills in food service, hospitality, and customer relations.
- Monitor inventory levels and communicate supply needs to ensure consistent service delivery.
- Address customer concerns promptly and professionally to uphold excellent customer service standards.
- Enforce restaurant policies, safety protocols, and cleanliness standards across the establishment.
- Collaborate with management on operational improvements and staff scheduling.

Skills

- Proven experience in food preparation, cooking, and food handling within restaurant or hospitality settings.




- Strong supervisory experience with team management capabilities.
- Familiarity with POS systems such as Micros POS; cash handling expertise required.
- Excellent customer service skills with a focus on hospitality excellence.
- Leadership qualities with the ability to motivate and supervise staff effectively.
- Knowledge of food safety regulations and best practices in the food industry.
- Experience with restaurant management, including interviewing new staff and managing restaurant operations.
- Ability to handle multiple responsibilities efficiently in a fast-paced environment.
- Prior hotel or barista experience is a plus but not required; relevant restaurant experience is essential. This role offers an exciting prospect for individuals passionate about the food industry who are eager to lead teams and deliver exceptional dining experiences.

Requirements for this position include:

- Minimum 2–3 years of experience in the food service or restaurant sector in a supervisory or lead role

Offer details:

- Position: Food Service Supervisor (Shift Leader)
- Location: Barrie, Orillia, Vaughan, Angus, Aurora
- Start date: 9th October 2026
- Compensation: From 18.60/Hr to $18.75
- Schedule: Full-time, shift-based, evenings, weekends

This offer is contingent upon satisfactory reference checks and completion of any required onboarding documentation.

- Two strong professional references from previous employers in the food industry
- Full-time availability (we are seeking candidates who are not looking for this as a second job)
- Willingness to relocate to Barrie, Orillia, Vaughan, Angus, Aurora, if required
- Strong communication skills and confident leadership on shift.

Pay: $18.60-$18.75 per hour

Expected hours: 35.0 – 42.0 per week

Benefits:

- Discounted or free food
- Flexible schedule
- On-site parking

Work Location: In person

📌 Food Service Supervisor ( Management Position) (Barrie)
🏢 Firehouse Subs
📍 Barrie