The Municipality of Grey Highlands invites applications for:
Finance Clerk - Taxes

Permanent, Full-Time (37.5 hours/week)
$30.58 - $35.77/hour

Are you looking for a workplace where your contributions are truly valued and your professional growth is supported? At Grey Highlands, we pride ourselves on fostering a team-oriented and supportive environment that appreciates the dedication and professionalism of our staff.

As a member of our team, you'll have the unique opportunity to work alongside inspirational community leaders and collaborate with passionate colleagues to achieve organizational goals. Together, we are shaping the future of Grey Highlands, making a meaningful impact on our community.

What We're Looking For

While experience in taxation, municipal finance, or accounting would be considered an asset, we recognize that technical skills can be developed through training and experience. We are particularly interested in candidates who demonstrate exceptional attention to detail, strong organizational skills, and a commitment to delivering outstanding customer service.

The successful candidate will take pride in producing accurate work, communicate professionally and respectfully with members of the public, and approach challenges with a positive, solutions-focused mindset. We are seeking someone who is eager to learn, adaptable, and dedicated to providing excellent service.

If you are motivated, detail-oriented, and looking for an opportunity to grow your career in a supportive municipal environment, we encourage you to apply, even if you do not meet every preferred qualification.

This role offers a rewarding opportunity to contribute to the continued growth and success of Grey Highlands while developing valuable experience in a dynamic and fast-paced workplace. We look forward to hearing from you.

What We Offer:

At Grey Highlands, we believe in taking care of our employees. Here are some of the benefits you can expect when you join our team:

- Comprehensive Benefits Package: Enjoy employer-paid extended health and dental care, life insurance, and access to our Employee Assistance Program for full-time staff.

- Pension Plan: All employees are eligible for our contributory pension plan (OMERS), ensuring your future is secure.
- Paid Time Off: Take advantage of paid vacation days and personal days to recharge and maintain a healthy work-life balance.
- Professional Growth: We offer numerous training and development opportunities to help you advance in your career and achieve your professional goals.

The Municipality of Grey Highlands is dedicated to promoting diversity, equity, inclusion, and belonging in the workplace. We celebrate and welcome the diversity of all employees.

PURPOSE OF POSITION

Due to a vacancy, the Municipality of Grey Highlands is pleased to invite applications for the position of Finance Clerk – Taxes. Reporting to the Deputy Treasurer, the Tax Finance Clerk will be responsible for the activities and functions of tax policies, invoicing, collections, reconciliation, including the coordination and administration of property taxation, and collection functions. To provide customer service to the public. Receive and answer inquiries from the public, staff, government agencies, tax consultants, law firms, and the Assessment Office.

MAJOR RESPONSIBILITIES

Provides confidential financial and administrative support to the Treasurer, Deputy Treasurer, and other management staff, which includes but is not limited to:

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Coordinates and prepares the property tax billing process in conjunction with government legislation and municipal by-laws; includes issuance of tax arrears notices and collection, maintenance, and adjustments of accounts; maintaining status and historical record of property tax accounts.
- Analyze and resolve concerns and inquiries from property owners and/or applicants pertaining to property assessment and taxation matters. Coordinate discussions with the applicable parties in attempt to an appropriate resolution.
- Collection of arrears; actively works to reduce arrears and collect before proceeding to tax sale process
- Prepares monthly property tax general ledger and sub ledger reconciliations.
- Balances, prepares, and delivers large bank deposits. Process and balance mortgage company bulk payment for property taxes.
- Maintains property tax roll.
- Administers property tax pre-authorization payment plan. Prepares Electronic Funds Transfer applications and process EFT payments as well as post-dated cheques on due dates.
- Prepares tax certificates, tax billings.
- Documents changes in property status, new and revised supplemental assessments and other information affecting tax collection.
- Prepares, bills, and collects local improvements, tile drain loans and other miscellaneous charges.
- Provides the public with information on taxation and tax relief programs. Responds to taxpayers concerns about their assessment and taxes.
- Liaises with Municipal Property Assessment Corporation (MPAC)
- Coordinates registration of tax arrears certificates with outside property tax consultants
- Liaises with Tax Specialist Consultant in the tax sale proceedings once initiated.

- Report and record asset maintenance needs or repairs to team leader or manager in support of asset management. Assist with the maintenance of asset inventories and databases, as required.
- Receive, review, and ensure Municipal Act appeals submitted by taxpayer meet criteria and include adequate information and applicable supporting documentation. Forward approved applications to MPAC to obtain assessment reduction based on eligibility criteria taxpayer applied for.
- Monitor and track financial impacts of Municipal Act appeals in preparation for annual allowance.
- Process tax adjustments for all approved Municipal Act applications in a timely and effective manner while ensuring completion of any required adjustments for penalty and interest, refunds.
- Monitor MPAC response to Municipal Act applications to ensure that applications are completed and returned in a timely manner in adherence to the Service Level Agreement (SLA) and to ensure that the applications are completed in a timely manner in adherence to legislative timelines under the Municipal Act.
- Auditing MPAC responses and reasoning to ensure accuracy and alignment with legislation and policy.
- Maintain current knowledge of relevant assessment and property tax legislation including the Municipal Act, the Assessment Act and Municipal by-laws affecting the tax appeal process.

Develops and maintains good working relationships with Council, staff and the public which includes:

- Complying with all office procedures.
- Attending meetings.




- Participating in resolution of delivery service issues.
- Communicating ideas, suggestions, and procedural changes which may assist the organization.
- Assisting where and when needed during staff shortages and/or emergency situations.
- Responding to public enquiries in a timely manner.

Responsible, as an employee, for health & safety under the Occupational Health & Safety Act (OHSA). This includes, but is not limited to:

- Working safely within the law and safe work practices/procedures (understanding and following standard operating procedures, wearing personal protective equipment, using MSDS information, ensuring all guards are in place, when applicable) including maintaining a clean, orderly work area and avoiding any unsafe or disruptive behaviour in the workplace.
- Immediately reporting unsafe acts, conditions, or contraventions of the OHSA to a supervisor, the JHSC, or a Health & Safety representative.
- Completing all assigned health and safety training and taking the health and safety of themselves and others seriously by following workplace safety policies, procedures, and instructions.

KNOWLEDGE AND SKILLS

Education and Experience:

- A college diploma in Accounting or other related discipline.

- A minimum of two (2) years in an accounting/bookkeeping function, with experience in Tax Collection, preferably within a municipal sector.
- Completion of a Municipal Tax Administration Program preferred.
- Ability to deal courteously and effectively with the general public, staff, other levels of government and elected officials in potentially contentious situations.

Work Requires:

- Working knowledge of Municipal Acts and the statutory requirements surrounding tax collection, Employment Standards, and other applicable legislation.
- Working knowledge of finance and accounting transactions (posting, documenting, controlling, and reporting) in area of specialty.
- Excellent written and oral communications skills
- Working knowledge of office terminology, procedures, and equipment, and basic accounting.
- Ability to use computer applications such as spreadsheets, word processing, calendar, e-mail, and database software.
- Ability to work independently, establish priorities, and meet deadlines.
- Proven ability to exercise discretion, valuable judgement, diplomacy, and confidentiality.
- Ability to multi-task and handle ongoing interruptions.
- Good organizational and time-management skills.

WORKING CONDITIONS

Work occurs in an office environment with a high degree of public contact. This position requires long periods of sitting, as well as consistent visual concentration upon computer screens. Occasional lifting of boxes is required. Hours of work are scheduled within the core operating hours of 8:30 A.M.- 4:30 P.M., Monday through Friday. Occasional overtime may be required to deal with peak periods.

CONTACTS

Communication with internal and external individuals is regular in this position. Internally, this includes municipal employees, managers, and Members of Council. Externally, this includes the public, consultants, suppliers, and government representatives.

Candidates for the above position are invited to submit resumes referencing “Finance Clerk - Taxes” prior to 3:00 PM on Tuesday, October 20, 2026 to Jackie Groves, Human Resources Manager, 206 Toronto St. South, PO Box 409, Markdale, ON N0C 1H0 [email protected]

We would like to take this opportunity to thank all applicants. Only those to be interviewed will be contacted. For more information, please visit greyhighlands.ca

📌 Finance Clerk-Taxes (Markdale)
🏢 The Corporation of the Municipality of Grey Highla
📍 Markdale