About the Role

We are looking for a detail-oriented and proactive Sales Support Coordinator to be the backbone of our sales team. In this role, you will manage the day-to-day administrative functions that keep our sales pipeline moving — from developing accurate quotes and following up with customers, to handling inbound communications across phone, email, and web. You will be a key point of contact for customers and an essential partner to our sales team.

Due to the nature of our seasonality, this role is high paced from April - September so we need full time dedicated support at that time of year.

4 weeks vacation available to be taken between October - February.

Key Responsibilities

- Prepare, review, and deliver accurate sales quotes and proposals in a timely manner
- Proactively follow up with prospects and existing customers to advance opportunities and ensure satisfaction
- Manage and triage the sales team's shared email inbox, routing inquiries and drafting responses
- Handle inbound phone calls professionally, capturing key details and connecting callers with the appropriate team member
- Monitor and respond to website contact forms and lead inquiries, ensuring no lead goes unanswered
- Maintain organized records of customer interactions, quotes, and follow-up activity in the CRM




- Coordinate with internal teams (operations, finance, etc.) to gather information needed for quote development
- Identify opportunities to streamline communication workflows and improve response times
- Support the sales team with general administrative tasks as needed

Qualifications

- 2+ years of experience in a sales support, customer service, or administrative role
- Strong written and verbal communication skills
- Highly organized with the ability to manage multiple priorities and meet deadlines
- Proficiency with CRM software (e.g., Salesforce, HubSpot) and Microsoft Office / Google Workspace
- A customer-first mindset with a professional and friendly demeanor
- Ability to work independently and take initiative in a fast-paced environment
- Experience with quoting tools or order management systems is a plus

What We Offer

- Competitive salary commensurate with experience
- Cooperative and supportive team culture
- Opportunities for growth and advancement within the organization

Job Types: Full-time, Permanent

Pay: $48,000.00-$55,000.00 per year

Application question(s):

- Why do you think you would be a good fit for this opportunity?

Work Location: In person

📌 Sales Support Coordinator (Mississauga)
🏢 Weedsbgone
📍 Mississauga