Join our dynamic team as a Host/Hostess and be the welcoming face of our vibrant restaurant! In this energetic role, you’ll create a warm, inviting atmosphere by greeting guests with enthusiasm, managing reservations, and ensuring seamless seating arrangements. Your positive attitude and excellent communication skills will set the tone for an exceptional dining experience. This paid position offers an exciting opportunity to develop your hospitality skills while contributing to a lively, customer-focused environment.
Duties
- Greet guests warmly upon arrival with a friendly and qualified demeanor
- Manage reservation bookings and waitlists efficiently using POS systems such as Micros POS
- Escort guests to their tables, providing menus and answering initial questions
- Coordinate with servers and kitchen staff to ensure timely seating and service flow
- Maintain a clean, organized host stand and waiting area to enhance guest comfort
- Handle phone inquiries with courteous phone etiquette, providing accurate information and reservations
- Assist in managing guest flow during busy periods to minimize wait times and maximize satisfaction
Skills
- Robust guest services and customer service skills with a welcoming personality
- Previous experience in serving or food service roles preferred but not required
- Excellent communication skills to interact effectively with guests and team members
- Knowledge of restaurant operations, including POS systems like Micros POS or similar platforms
- Ability to handle multiple tasks efficiently in a fast-paced environment
- Hospitality background or hotel experience is a plus for understanding guest needs
- Professional phone etiquette and clear verbal communication skills
This role is perfect for motivated individuals passionate about hospitality who thrive on creating memorable guest experiences. We value energetic team players eager to grow their restaurant experience while delivering top-tier service. Join us and be part of a lively environment where your positive attitude makes all the difference!