Black Tie Ski and Bike Rentals Banff is hiring a customer service driven individual to join our 2026/27 team. We are looking for a professional, energetic and responsible team player to be a part of our store in Banff. Applicants must have solid customer service skills and a Valid Alberta Driver’s License (or the ability to get one)with a clean record. Ski and bike experience is preferred but not neccessary. This job does not come with staff accomodation.

Our Rental Shop Attendants are top-notch customer service professionals. Their hard work is instrumental to a Guest’s vacation experience from start to finish. Our team is knowledgeable, prompt, respectful and friendly.

If you are hoping to be a part of a growing business where you are able to strengthen your communication and customer service skills alongside a committed team, then this is the opportunity for you! We provide an upbeat, fun and hardworking environment. Come be a part of a staff that continually provides our guests with superior service and professionalism!

We offer a flexible schedule but you MUST be available to work weekends and over the holiday periods. Perks: Gratuities, Industry pricing on equipment, personal use of our equipment and tools,



family & friend discounts.

Please send a copy of your resume and a cover letter and we will be in touch!

Essential Functions

· Collect and report all rental income

· Make sure all Rental waivers are being signed

· Ensure that the Rental shop is safe for both guests and staff

· Assist with day to day operations including but not limited to fitting of rental equipment to our guests and some retial sales

· Ensure that our guests are having the best possible experience and dealing with guest service issues of any kind

· Control and maintain the rentals inventory

· Help maintain inventory of parts, equipment, materials and cleaning supplies

· Assist in the tuning and maintenance of the rental fleet.

· Assist in the rental process for best service and maximum efficiency

Job Type: Full-time

Pay: $18.00 per hour

Expected hours: 30 – 40 per week

Benefits:

- Discounted or free food
- Store discount

Experience:

- Customer service: 1 year (preferred)

Licence/Certification:

- Driver's License (required)

Location:

- Banff, AB (required)

Work Location: In person

📌 Ski Rental Attendant (Banff)
🏢 Black Tie Ski Rentals
📍 Banff