Bigstone Child & Family Services is seeking a Case Aide to support Assessment and Casework staff with family support, transportation, documentation, referrals, and case-related administrative activities.

Bigstone Child and Family Services is committed to equity, diversity, and inclusion in our workforce. We welcome applications from all qualified individuals and celebrate the unique contributions of Indigenous peoples and communities.

LOCATION: Wabasca, AB

JOB CLASSIFICATION: Full-Time

DUTIES/RESPONSIBILITIES:

- Support Assessors and Caseworkers with case management activities and service coordination
- Support children, youth, and families in accessing community services, counselling, and natural supports
- Assist families in identifying strategies and resources to address family needs and strengthen relationships
- Coordinate and supervise visits as directed and within the scope of the position
- Transport clients and attend appointments as required
- Participate in case conferences and provide relevant information regarding case plan progress
- Assist with placement-related needs and supports as directed by the Assessor or Caseworker
- Receive and direct incoming calls and in-person referrals to appropriate resources
- Prepare accurate contact notes, reports,



and other required documentation
- Work collaboratively with BCN CFS staff, families, community agencies, schools, health professionals, and other service providers

QUALIFICATIONS, KNOWLEDGE, SKILLS:

- Social Work Diploma with related experience; approved equivalency to be confirmed
- Knowledge of child intervention practice, community resources, and referral processes
- Robust communication, organization, judgment, and collaboration skills
- Ability to maintain confidentiality and work within the scope of the Case Aide role
- Ability to work respectfully with First Nations children, youth, families, and communities
- Driver’s licence, reliable vehicle, and screening requirements to be confirmed
- Ability to work with urgent, emotionally sensitive, or challenging situations
- Ability to comply with applicable legislation, organizational policies, and procedures

Thank-you in advance to all the applicants. Only applicants that meet the criteria will be contacted for an interview.

Application question(s):

- Will you be able to reliably commute or relocate to Wabasca, AB for this job?

Work Location: In person

📌 Case Aide (Edmonton)
🏢 Impact HR
📍 Edmonton