Receptionist/Physiotherapy Assistant (Full-Time)

Location: St. Albert, Alberta
Company: The Joint Physiotherapy
Job Type: Part Time (15-25 hours/week)
Pay: CA$17.50–CA$20.00/hour
Work Location: In-person

At the Joint Physiotherapy, we are more than just a clinic — we are people helping people, and we love what we do!

Role Overview:

We are looking for a Receptionist/Physiotherapy assistant to join our team. This dual-role will be more reception heavy, and will help us maintain a smooth, efficient clinic while providing top-quality care to everyone that walks through our doors.

Key Responsibilities:

Reception/Admin

- Schedule and confirm appointments
- Greet patients and manage check-in/out process
- Answer phone calls, respond to emails, and handle faxes and referrals
- Direct Billing to Extended Health Care plans
- Communication and Collaboration with Insurance companies and other medical providers
- Maintain and update patient records in JaneApp

Physiotherapy Assistant

- Assist physiotherapists with patient treatments and exercises
- Operate modalities to aid in patient care
- Prepare patients for therapy sessions and provide clear instructions for exercises
- Ensure the cleanliness, organization, and proper sanitation of treatment rooms and equipment
- Manage supplies and promptly report any inventory shortages

Qualifications:





- Strong communication and multitasking skills
- Proficient in JaneApp (preferred)
- Experience with third-party programming such as WCB, MVA, VAC, LTD, etc.
- Previous healthcare, physiotherapy, or customer service experience is preferred
- Ability to problem-solve and "think on your toes"
- Energetic, organized, and able to work well in a team environment

Benefits

- Supportive and team-oriented work culture
- On-site parking
- Health benefits (eligibility may vary based on hours)
- Opportunity for professional growth and development

Schedule:

- Part Time hours (15-25/week)
- *Tuesday/Thursday Mornings - ability for additional hours

About Us:

At The Joint Physiotherapy, we’re passionate about delivering elite rehabilitation care in a fun, team-oriented environment. Located in the heart of St. Albert, our collaborative clinic thrives on innovation, positivity, and a shared commitment to achieving exceptional patient outcomes. Come Join(t) our team!

How to Apply:

Submit your resume and cover letter via Indeed and tell us why you’d be the perfect fit for our Receptionist/Physiotherapy Assistant role!

Pay: $17.50-$20.00 per hour

Benefits:

- Company events
- Extended health care
- On-site parking

Work Location: In person

📌 Receptionist/Physiotherapy Assistant (St. Albert)
🏢 The Joint Physiotherapy
📍 St. Albert