Cameron Contracting Ltd. is seeking a friendly, organized, and customer-focused professional to join our growing team. This position is the first point of contact for our customers and plays a key role in ensuring inquiries, leads, and project information are handled accurately and professionally.

The successful candidate will work closely with our sales, estimating, and project teams while helping maintain accurate customer records and ensuring a positive customer experience from the first phone call through project completion.

Responsibilities

· Answer and direct incoming phone calls

- Welcome and assist walk-in customers
- Receive and process incoming customer inquiries and leads
- Enter and maintain customer information within HubSpot CRM
- Schedule appointments and coordinate follow-up activities
- Create and maintain organized digital customer files
- Support sales, estimating, and project administration activities
- Route customer requests to the appropriate team member
- Monitor and respond to general office communications
- Assist with day-to-day office operations and administration

Qualifications





· Solid customer service and communication skills

- Excellent organizational and multitasking abilities
- High attention to detail and accuracy
- Computer proficiency and confidence learning new software
- Experience with CRM software; HubSpot experience is an asset
- Previous experience in reception, administration, customer service, or office coordination preferred
- Professional, positive, and team-oriented attitude

What We Offer

- Competitive wage of $22-$28 per hour based on experience
- Full-time, long-term employment
- Benefits package
- Ongoing training and development opportunities
- A supportive team environment with opportunities for growth

If you enjoy working with people, staying organized, and being a key part of a growing local company, we'd love to hear from you.

Please submit your resume for consideration.

Pay: $22.00-$28.00 per hour

Benefits:

- Dental care
- Extended health care
- Life insurance
- Vision care

Work Location: In person

📌 Customer Service & Office Coordinator (Courtenay)
🏢 Cameron Contracting
📍 Courtenay